UAE Exchangepaid money via uae exchange in my card account but not submitted

I paid 1362 dhs payment from uae exchange city center ajman branch on 9th May txn no. 7773832754F77F7A
against my credit card account [protected] Emirates Islamic.
But as of today 15 May Emirates Islamic is saying they didnt receive the payment while UAE exchange says the payment was credited on 10th May.
I am very upset Pls find a way or update me what to do in this regard.

Marghoob ul Haque

UAE Exchange

May 16, 2017

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