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UAE Exchange Centre / online money transfer

1 United Arab Emirates Review updated:

I have uploaded updated Direct Debit form on portal dated 26th Sept 2018.

Direct Debit is not activated after 15 days of followup. Several times I called customer care and they are promising that it will be activated on next day. Very bad customer care representative's response.

I had word with your Customer Representative and he asked me to check with my bank for the status. Also, he said he has arranged call back for me. Still I have not received any call from UAE exchange. Then I called my bank and they said they cannot disclose the status to me and status will be shared with only UAE exchange.
How come, UAE exchange Representative miss guided me and asked to call bank...Still Direct Debit is not activated...

Oct 9, 2018
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  • Ua
      10th of Oct, 2018
    0 Votes

    Dear Customer

    We deeply regret the inconvenience caused. Request you to kindly share your contact details to assist you better.

  • Am
      21st of Oct, 2018
    0 Votes

    What should I do now? I have the opportunity to comment and wait in here

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