UAE Exchange Centre / online money transfer
I have uploaded updated Direct Debit form on portal dated 26th Sept 2018.
Direct Debit is not activated after 15 days of followup. Several times I called customer care and they are promising that it will be activated on next day. Very bad customer care representative's response.
I had word with your Customer Representative and he asked me to check with my bank for the status. Also, he said he has arranged call back for me. Still I have not received any call from UAE exchange. Then I called my bank and they said they cannot disclose the status to me and status will be shared with only UAE exchange.
How come, UAE exchange Representative miss guided me and asked to call bank...Still Direct Debit is not activated...
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