U Verse - tv, internet serviceI have never regretted a purchase more than this one, and I have bought some awful things. The tv package is deceptive, the internet service is abysmal to nonexistent and the remote often, and I do mean OFTEN, doesn't work.
The tv stops to load several times during programs...like the last minutes of a tied football game, and when it returns it doesn't pick up where it left off, it goes to real-time programming. The sound quality is really bad, full of echo and reverb. The remote is sluggish, and when it does decide to work, will jump.
The internet service, if I can call it that...never mind. Just DON'T. Don't be fooled by the sales talk. PLEASE don't purchase this service. Please. At the end of this contract I will crawl on my knees to my cable company and beg them to take me back. The. Worst. Ever.