SUBMIT A COMPLAINT

[Resolved] Twoo.com / twoo online dating

How the [censor] am I being charged.. Twoo has charged me without my consent.. This is extortion.. First of all this is a fake app.. None of the profile looks real.. Upon that you have charged me 199inr without my consent.. What the [censor]!!!... Who gave you the authority???.. Also remove my account from facebook.. I regret installing this app.
The account was charged on 20th november 2017

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Twoo.com Customer Care's Response, Nov 22, 2017

    Hi,

    Thank you for your message. Unfortunately we're unable to look into this case without finding your account in our system first. Could you please send us the email address linked with your account on Twoo or contact us at [protected]@twoo.com so that we can check why you've been charged?

    Regards,
    Aleksandra
    Team Twoo

Us
Nov 19, 2017

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