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4.6 300 Reviews

Twoo.com Complaints Summary

267 Resolved
33 Unresolved
Our verdict: Expect excellent service from Twoo.com. While their resolution rate is high, always verify their service terms. Read customer testimonials, both positive and negative, to gauge their service's reliability and responsiveness. Have all relevant information ready when dealing with their customer service for efficient problem-solving.
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1:07 am EDT
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Twoo.com http://www.zorpia.com/

These [censor] at Zorpia have restricted my account because they expect me to up load a real picture of my self that is riddled full of con artist, many perverted spam bots, so many scammers.

Zorpia should not be asking or trying to demand people for personal information such as a photo, phone number of other.

I know full well as many do that Zorpia is a trash site with lots of garbage.

Maybe that was the intent of the people that made Zorpia was to make a site
for trash.

Does the government in China have restrictions on porn? The country of China should investigate the make smutty picks and trashy sex bot scammers on Zorpia. Any 5 year old kid that has the know how to set up a Free Email account can also make a Zorpia account and look at all that Zorpia smut.

Maybe the Goverment in China should shut Zorpia down until they can make changes to kill the sex bot spammers that make many trashy profiles with dirty [censor] picks.

I have seen many accounts get deleted off Zorpia but on the same note I also think it is very possible that Zorpia could be the one making them many fake profiles with sexbot spammers. It is also possible that Zorpia
has some sort of dealings with the ones that spam people with links to trashy dating site junk.

The main reason I making this complaint is because Zorpia should not be trying to manipulate people for personal information such as phone numbers, photos or other that could put a person at unnecessary risk.

The Government of China should examine all of these pending issues about Zorpia and it's lack of morality

If you are a person that uses the Internet don't give personal information such as anything you don't want them to have such as phone numbers or other.

Many disrespectful companies put peoples privacy at risk by trying to get them to give them a personal phone number that can be maintained in one of there hackable data bases. If your a smart person you don't give data minding spy hacks like Google, Yahoo, AOL, FaceBook or any of the many others that try to scam you for your phone number asserting that it is for your account recovery reasons. It never was necessary for anyone to provided Google or any others with your phone number to ensure that even if your Email gets hacked that you can get it back. FaceBook and many others don't need your personal info of phone number any more then the data-mining spy hacks at Zorpia need anyone's photo.

Keep in mind you simply can not trust anyone that puts information at risk
on a online database. If you are dumb enough to provide FaceBook with your phone number then that is your problem if someone is using FaceBook to track your phone.

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Zorpia
,
Sep 03, 2017 5:58 pm EDT

Hi Black Elephant,

Thank you for your review.

We'll need to assist you directly with this issue, so please visit zorpia.com/contacts or send us an email support@zorpia.com.

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2:59 pm EDT
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Twoo.com refund and stop premium subscription on two premium account 25 august 2017

Hi Twoo team,

Kindly treat this as urgent and important.

Today, i've just registered twoo under the name FazrenSalleh and subscribed twoo premium for 12 months ONLY when it stated that having promotion for only RM12 per month. After put all the credit details and click on. Pop windows came in stated i've succeed subscribed premium and under button CONTINUE; little note written down there, it stated I'm going to be charged rm512 every month instead of RM12/month? Furthermore i've been deducted RM144 from my credit already.

TBH i'm so confused and get scared. Of course i don't want my card to be charge that much just for a make a new friend services? :(

I've decided to stop twoo premium subscription right away and do the necessary action such as stop the subscription and the reason why I'm writing here is i want to refund my RM144 back from Twoo and confirmation regarding my cancel premium subscription.

your prompt action and reply is highly appreciated. sorry for any inconvenience caused.

regards, Fazren Salleh

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Kanuj Saini
, US
May 23, 2019 5:31 pm EDT

Get woo is scam company I deleted my account in february but this company is charging me every month without my knowledge and without my authorization I did try to contact get woo as weel but there is no good nuber to talk

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Naresh Parmar
, US
Apr 23, 2019 1:25 am EDT

I want to stop twoo subscription and want refund

J
J
Jitender Kumar Yadav
, IN
Aug 25, 2018 4:42 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi Twoo team,

Kindly treat this as urgent and important.

Today, i've just registered twoo under the name Jitender Kumar Yadav and subscribed twoo premium for 1 Week ONLY when it stated that having promotion for only Rs.80 per Week. After put all the credit details and click on. Pop windows came in stated i've succeed subscribed premium and under button CONTINUE; little note written down there, it stated I'm going to be charged Rs 720 every month instead of Rs 80/week? Furthermore i've been deducted Rs.720 from my credit already. So, please refund my Rs. 720 Urgently.

TBH i'm so confused and get scared. Of course i don't want my card to be charge that much just for a make a new friend services? :(

I've decided to stop twoo premium subscription right away and do the necessary action such as stop the subscription and the reason why I'm writing here is i want to refund my Rs.720 back from Twoo and confirmation regarding my cancel premium subscription.

your prompt action and reply is highly appreciated. sorry for any inconvenience caused.

regards,
Jitender Kumar Yadav

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4:06 am EDT
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Twoo.com still did not receive refund

Dear aleksandra,
Thanks for your reply. Although you agreed to make refund still I did not received it. Following my complaint and your answer for your reference.
Please help me.
Thank you.

Updated by gscos, aug 13, 2017
On 13th august 2017 I apply for one month membership (1200lkr).
But your site take 3600 lkr.
I confuse that time. After that you take another 10805 lkr same time mentioning premium without taking permission. But I do no want premium.
I just want one month membership.
Please refund me 13205 lkr.

[protected]@gmail.com
*
Twoo.com customer care's response, aug 16, 2017
Hi,

Thank you for your message. I can see that a refund has already been organised for you. If there is anything else we can help you with, please let us know.

Regards,
Aleksandra
Team twoo

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Update by GSCos
Nov 07, 2017 11:12 pm EST

Hi Aleksandra,
Thanks for your reply. I agree with partial refund and one month membership with some condition which I cant pay again(1500 lkr). If You just reduce 1500lkr from 3600lk then no problem. Do not take money from my credit card.
Many thanks for ur prompt action and understandings.

Update by GSCos
Nov 03, 2017 1:57 pm EDT

Hi
Thanks for your reply. According to bank records, chargers (10805 lkr) was not applied. But I wanted one month membership that means 1200lkr.
Then pls refund me 2400lkr. And I did not use your web a day because of fear. Then grant me one month membership effect from future date.
Thanks

Update by GSCos
Nov 03, 2017 12:04 am EDT

Dear Team Twoo,
You agreed to pay my amount (16805 lkr) within 4 weeks. But after 2 months still I did not receive refund. That is pathetic situation. Please refund my money. I did not use your site at least one day. This is not fair .
Thanks
sudarshanaco@gmail.com

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8:39 am EDT
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Twoo.com I never created a twoo account!!!

Yesterday my girlfriend broke up with me because she got a message from me on a site called Twoo...
Never have I ever signed up for such acount nor did I send her message's from this account or anybody else...
My girlfriend thinks I'm lying to her and I'm actually telling the truth...
How do these people access my pictures and details...
I need someone to look ino this matter so I can get my girlfriend back and prove im not lying...

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1:59 am EDT
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Twoo.com deducted from accounts rs.[protected]

Dear Sri
Am not done the payment of Rs.3600 on 16-08-2017. But that was automatically deduct from my account. Please make arrangements to refund the amount you have been deduct. I don't want to be a member of your web. Please refer the following mail what you have sent to me. Please make arrangements to refund the amount as soon as you can.

Hi Nimesh

Your Twoo Premium subscription has started. Enjoy using your new Premium advantages!

Purchase details:

Twoo Premium: 3 months
Order ID: #[protected]
Total amount: 3600LKR
Payment method: Credit Card
Transaction date: 16 August 2017
At the end of your first term, your Twoo Premium subscription will automatically renew at 3600LKR every 3 months. You can cancel this at any time in your Settings.
Your Premium advantages
See the 3 people who like you >
See your 4 visitors >
Contact anyone on Twoo.
See if your messages have been read.
Contact 25 new people each day.
Browse profiles without being seen.
Like as many people as you want.
Visit profiles directly from Discover.
Filter by attractiveness and more!
See all your recommendations in Search.
Be the first to contact new users.
Replay each Clip once.
Highlight 5 new conversations each month.
Don't see any ads.
Questions? Email us at [protected]@twoo.com and we'll get back to you in the next few hours.

Thanking You
Nimesh

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10:23 pm EDT
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Twoo.com credit card charges

On 13th August 2017 I just wanted get one month membership cost 1200 lkr.
When I apply for it You cut 3600 lkr. I did not hope it.
After that you take another 10805 lkr same time without permission for premium. I do not want premium.
I confuse that time. That is not reasonable. Please refund me. I cant bear. This is big amount for me compare with my salary. Please refund me. I just want one month membership.

[protected]@gmail.com

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Update by GSCos
Aug 13, 2017 12:13 pm EDT

On 13th august 2017 I apply for one month membership (1200lkr).
But your site take 3600 lkr.
I confuse that time. After that you take another 10805 lkr same time mentioning premium without taking permision. But I do no want premium.
I just want one month membership.
Please refund me 13205 lkr.

sudarshanaco@gmail.com

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2:31 am EDT
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Twoo.com cancelled the payment rs.4749 date on 11-08-2017

Dear Sir
I am Nimesh Lilanga Agampodi, I have mistakenly done the payment sum of Rs.4749 date on 11-08-2017. Please make arrangements to return the payment as soon as you can.And if your can inform your bank to return the payment what I have done. I got a massage form your [protected]@twoo.com
that says
Hi Nimesh

Thank you for your message. Because you had already used up all the Credits that you purchased for 250 LKR, we can only off you a refund of 4499 LKR purchase of Daily First in Search.

If you have any additional questions or suggestions on how we can improve, please let us know. Have a great day! :)

Kind regards

Team Twoo

You will deduct 250.00 LKR from my transfer amount of 4749.00LKR and return the balance amount.

Thanking You
Nimesh

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12:59 am EDT
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Twoo.com cash prize of 8,500,000 usd

my name is ghaffar zehri and i am from Pakistan and i got a message from Zorpia networking as i am member of this mail ID and got a message yesterday that
You have been qualified among our lucky users to be credited with the sum of $850, 000 USD as part of your membership patronage to our site. For more inquires, Write to: zorpiaprizedesk @ gmail.com
on my zorpia ID.
and they asked me to contact on that given [protected]@gmail.com

is it true or a fraud.

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Zorpia
,
Aug 13, 2017 11:20 am EDT

The message you received is a scam and Zorpia does not hold any games or lotteries from which users may win a large amount of money. You may report those fraud users to us by sending an email support@zorpia.com or clicking/tapping the 'report abuse button' found in their profile or in their message to you.

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9:04 am EDT
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Twoo.com my old netlog profile

Hello I ve tried to delete my netlog account
Since I have to log in with twoo (as the two are linked) I managed to delete only my twoo account . Can you please delete my profile as soon as possible http://it.netlog.com/emamela92 or at least make it not visible to the public. I do not like the idea that people, say, my future employers, could see those pictures of me of when I was younger. Thanks.

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Twoo.com twoo.com/netlog.com fake account

To whom it may concern,
I have recently emailed your company Twoo.com from my personal email account in regard to a fake profile. It is unacceptable that i have now recieved a reply email (to my private email account) saying that my photos are a violation of your website 'rules' and have been moved, IT IS A FAKE ACCOUNT! The email was a response to my request for you to delete this profile as it is not me- your company is violating my privacy. This profile is not me and is a fake user who has taken my childhood photos, as some of these photos are from ten years ago.
Upon searching my name on google this profile along with photos, and some rather questionable private conversations from this profile showed publicly on google.com.
I require a return email to Erv.[protected]@gmail.com to confirm that you have deleted this profile immediatly, if no confirmation is recieved i will take the matter further as this serious issue.
Regards Evierose Vandevelde.

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3:50 pm EDT
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Twoo.com delete my netlog account

Hello, my netlog account (nl.netlog.com/ItSaGoOdBoy) is really old and I want to delete it, but if I login to Twoo and I select to delete it, it only deletes my twoo account, but not my netlog account. Is there any way to fix this?

At least if it doesn't get fixed, maybe make the page invisible so that nobody else can see it except me. I don't want people to see my old profile.

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1:33 am EDT
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Twoo.com twoo sperre

I got mail:, we have blocked your twoo account for the following reason:
Twoo toleriert keine fake-konten. Wenn wir uns geirrt haben, kannst du uns eine kopie deines ausweises an [protected]@twoo.com schicken, damit wir deinen account auch sofort wieder freischalten. Danke dir!

Do you think this is a mistake?
Have you read our terms & conditions and code of conduct and do you still think this is a mistake? Please contact the help desk.
Manuel
Twoo moderator

Answer:

[protected]@twoo.com

Ich wollte nur fragen, welche angabe in verdacht steht fake zu sein.

Danke.

Irene heiderer

Ps. Wahr ist bin 87 geboren, und es existiert ein 2. Account wo 29j steht, der aber gelöscht gehört.
Freunde sind auf diesem.

Mfg [protected]@gmail.com

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Update by Irene Heiderer
Jul 31, 2017 5:34 am EDT

Twoo inbox not possible. mail yes.thanks.all fine until i send passport pic.
greetings.i.

in fact i guess i got reported by person who i had contact with. S...

Update by Irene Heiderer
Jul 27, 2017 6:56 am EDT

i didnt recieve answer from the helpdesk and think a person i knew alerted my account out of anger. When all photos and texts represent me, than i am not fake. just a wrong age(wrote 23 instead of 29) and lately place brixen im thale(cause memories there) although ve other address. the person who alerted account was who on first meet on site said when i dont give number and skypecall immediately he assumes i am fake. he knows exact adress all, just cause a man immedarly says his adress for woman to come doesnt mean that i feel fine to post it online.

danke.

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Twoo.com very bad service.

I'm using this site from more than a week but everytime when I reload the page while chatting the site again n again ask profile photos for chat...even everytime when I logged in my profile pic got empty ...I just fed up with..and even my account got blocked ...n I haven't posted any nudity things there...my id is [protected]@gmail.com...pls help me...deepti singh.

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10:26 am EDT
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Twoo.com twoo mail sent to all of my contacts without asking!

I recieved an email from someone in my contacts telling that there was a message for me via twoo. I needed to se if that was important so I downloaded the app, and instantly there were mails sent to all of my contacts saying tehere was a message from me waiting for them! this is such an abuse! I cant explain how I felt due to language limits, let me tell you in spanish: Es un abuso y una violacion a la privacidad que manden mails a mis contactos sin mi autorizacion! que impotencia!

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Twoo.com inactive of my account

I opened a new on and i notice that i cannot be seen by anyone pls whats my offense ?i wand to meet new friends and my account is not active then will i be seen by friends, pls kindly look into it pls this is my email.. [protected]@gmail.com, please i want to be seen by friends and i want to meet new people i have heard so much about this site and now this please i beg u kindly look into my email n tell me what wrong i have done in opening an account, thanks a lot.

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Twoo.com I have not created any account

Hi, I never created any account on this website and now its linked someheow to my facebook account and I am receiving rubbish messages from strangers,

Rather it says my sister has an account on this too when she doesnt even know the name of website .

Its really annoying and such websites should be blocked permanently .

Most importantly how can you create someone's profile without their consent and without any approval .
You are using my email address and I am not even aware.

If you intend to help ppl by such websites, you have NO RIGHT TO HARASS anyone .

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Twoo.com claim refund for debit money from my account be without intimation

I am using twoo chatting app for last few weeks, my twoo user id is [protected]@gmail.com, yesterday 13/07/2017 I was subscribed rs.960/- worth credits for chat and pay through my debit card but afterwards sometime rs.2799/- deducted same my above debit card account with out any intimation, in this regards I request to you please reimburse my money as soon as possible, otherwise I will move to legal aspects.

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Anthony Myers
, US
Jul 24, 2019 11:05 pm EDT

I have been charged £27.98. And I never even heard of twoo until I looked at my PayPal account I want reimbursed not getting anywhere yet

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11:14 pm EDT
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Twoo.com deduction amount without authorization

Dear Sir

I don't want your subcription into this service. This is accomplished using unauthorized mode

(without my banking credentials) of banking transaction.

I never knew that my money will be deducted from my account. So kindly revert back money into my account back.

Here are the transaction details
===============================

Daily Boost: 1 month
Order ID: #1083913
Total amount: 1099INR
Payment method: Credit Card
Transaction date: 14 July 2017

Thanks
Venkat

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Twoo.com premium amount 960 deducted but not active

Dear Sir/Mam,

Greetings!

My Twoo Premium membership for 3 months for an amount Rs 960/- has been paid on 10/7/2017, but still my premium membership is inactive.

It shows my next membership renewal is on 10/10/2017.

Please look into this or else cancel and return my money back.

Kindly request you to do the needful

Regards

Shabeer Ahmed
[protected]

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Twoo.com is it scam or real please reply

Dear Winner,
 
We  have already processed your prize money in the atm visa card. We are waiting for you to send us the delivery fee so that we can pay the delivery company to come and deliver your card at your doorstep. 
 
Use the below information to send the delivery fee via Western Union or Money Gram:
 
Name: Steve Anderson
Delivery fee: $290usd
Country: Republic of Mali
Address: Rue Nelson Mandela Porte 1133 Hippodrome Bamako
Question: good
Answer: yes
 
 
I will advise you and send it now for the security of your card. Kindly advise on the MTCN# for the delivery fee.
 
Regards,
 
Mathew Anderson

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Z
Zorpia
,
Jul 16, 2017 1:20 pm EDT

The message you received is a scam and Zorpia does not hold any games or lotteries from which users may win a large amount of money. You may report those fraud users to us by sending an email support@zorpia.com or clicking/tapping the 'report abuse button' found in their profile or in their message to you.

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