SUBMIT A COMPLAINT

[Resolved] Twoo.comtwoo keeps charging me

I have checked back my back statement and now I realized twoo has been charged me 4 more times with 2.75 euro

17 Jan 17 POS twoo.com 13/01 07:01 2.74 3.17
17 Jan 17 POS twoo.com 13/01 06:03 2.74 6.37
30 Dec 16 POS twoo.com 27/12 06:04 2.74 3.33
22 Dec 16 POS twoo.com 20/12 06:02 2.74

I do want my money back, otherwise I will report this to the proper authority.

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Updated by Robert1977, Jan 17, 2017

    On 17 Jan 2017 twoo.com charged my credit card 2.74 Euro.

    I did not buy anything there, so I want to know what is this, and also refund the money!!!

    My bank statement says:

    17 Jan 17 POS twoo.com 13/01 07:01 2.74 3.17

    I have deleted my twoo account today.

    I am waiting for your response!

  • Twoo.com Customer Care's Response, Jan 18, 2017

    Hi,

    Could you please send us the email address linked with your Twoo account or contact us at [protected]@twoo.com? Only then we'll be able to check and explain why you've been charged.

    Regards,
    Aleksandra
    Team Twoo

Ro
Jan 17, 2017

Post your comment