SUBMIT A COMPLAINT

[Resolved] TwinkleDealsvery bad customer service!

I've purchased few swimming suits from TwinkleDeals website in late January. Later I actually received an email stating that my order was going to be shipped on March, but that never happened. When I made my order they stated that shipping usually takes about 25 business days. Completely ridiculous! I've contacted customer service many time, but they provided no help.
I suggest everyone to stay away from this terrible website!

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • TwinkleDeals Customer Care's Response, May 09, 2016

    Dear Nadine,
    Thank you, we always welcome feedback from our valued customers.
    We apologize for this issue that have caused and we are more than willing to help you.
    Please provide us your order number and contact us at https://support.twinkledeals.com/ticket/ticket/index.
    Thank you very much for your support.
    Best Regards
    Twinkledeals Customer Service

Na
Mar 07, 2016

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