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[Resolved] TwinkleDeals / missing item, no refund for it either

1 5 Norman Avenue, AuburnSydney, New South Wales, Australia
Contact information:
Phone: 0415965809

I ordered three tops from Twinkledeals.com, my order was shipped out and arrived 3 months later than what they said it would take. Two of the tops were in the package. One item was missing. I wrote to them and they ignored me, they still haven't refunded the money used for the missing item which they did not ship out with the rest.
PLEASE REFRAIN FROM SPENDING MONEY ON TWINKLEDEALS.COM ALTOGETHER PEOPLE.

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • TwinkleDeals Customer Care's Response, May 09, 2016

    Dear Customer,
    Thank you, we always welcome feedback from our valued customers.
    We apologize for this issue that have caused.
    We always shipped the parcel out in time and replied the customer in 24 hours.
    Please provide us your order number so that we could check this issue for you, or please contact us at https://support.twinkledeals.com/ticket/ticket/index.
    Thank you for bring this issue to our attention.
    Best Regards
    Twinkledeals Customer Service

Aj
Jun 29, 2015

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