SUBMIT A COMPLAINT

[Resolved] TwinkleDeals / dress from twinkledeals

Maplewood, NJ, Netherlands
Contact information:

Hello i have received my dress and i am extremely disappointed! It is not as it is on the picture! It is even too short for my 10 year old daughter. The fabric is extremely poor! Waited 2 months for my parcel, had to pay exactly half the dresses price in customs and cant even wear it for my christmas which is next weekend!
Stitching is so week . Band around waist is scew! It definitely is not a size XL
Sent from my iPhone

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • TwinkleDeals Customer Care's Response, Jul 02, 2017

    Dear Customer,
    We are so sorry to hear that you are not satisfied with your order. Would you mind providing us with your order number?
    Or please contact us at:https://support.twinkledeals.com/ticket/ticket/index with the subject 'Reply from trustpilot'.
    We look forward to hearing from you.
    Best regards,
    Twinkledeals Team

Ze
Jun 13, 2017

Post your comment