The Third Watch DVD series that seen me was useless. The package was damaged when it arrived. One case inside was damaged. Of the DVD's I looked at and tried playing; one was scratched, one wouldn't play at all, and the audio wasn't with the video on two that I did play. I didn't tray all of the discs because that was enough for me to know I didn't want them.
The card enclosed with the merchandise stated to call or e-mail prior to returning. I have called and leave voice-mail twice and e-mailed them once. I got no response.
I have been in contact with my credit card company about this and they are working with me.
After I ordered them I started getting large internet purchases on my credit card (which has since been canceled). I'm wondering if the shoddy place is responsible for that too.
I've learned that unless it's a reputable place, and local, that you probably shouldn't purchase from them.
TVAddicts.com DVDAvenue.TV
3700 Rue Griffith - #62
St. Laurent, Quebec, Canada H4T 2B3
I order 2 dvd's oct. 23, and I still have no dvd. I try to call their phone number and all I get is the answering machine and says no one to take my call. And now I can not get on the web site. How do I get my money back?
On 10-13-07 I purchased Thirty-Something complete series. I still have not received my order. On 10-18-07 the company took 128.74 out of my bank account. I'm going to put in a complaint with the Better Business Bureau and with my credit union to get my money bank. I cancelled my bankcard. TV addicts is a scam.
I also ordered a tv series from tv series.tv. They did not ship my order and misinformed me when I actually did get through to a customer service rep. Basically they lied and said they actually just shipped my order two days prior. Now I can't get anyone to answer my calls. This is definitely a fraudulent site.
I bought Little House on the Prairie seasons 1-10 from TVAddicts exactly one year and two months ago, but never received my order. When I call I get no answer and when I e-mail them I either get no respond at all or someone e-mailed me back and says my order will be shipped as soon as possible. I tried to get on their web site, but it doesn't seem to be there anymore! I can't get contact with the company and my two-hundred and fifty dollars have gone down the drain. I will contact my credit card company and try to catch these crooks. This company is a fraud and I agree with every complaint on this board.
I have had the same problem with them! I ordered a DVD series in August and still haven't received it! I keep getting "it will be shipped next week" then I'll call or e-mail next week and they say it will be the following week. I asked for a refund twice with no luck. finally I am disputing the charge with my credit card company. The same person is there 24/7 and they are always very sorry for the delay! They are a scam! To anyone who reads this... BEWARE OF THE ULTIMATEDVDSHOP.COM!