TV Addicts / DVD Donkey / DVD Avenue / DVD Shop / Fraud
These people go by all the above names, but charge your credit card under the name DVD Shop. I ordered from DVDDonkey. They added a $7 extra charge they didn't tell me about, and never delivered the video I ordered. They never sent the promised confirmation email either. I did get a reply to one email from TVAddicts saying it was back-ordered (after I figured out the incomplete email address the website gave me), but no replies to the the next two emails I sent in reply to the first. The only reason I had any of their contact info was because I printed out the confirmation web page when I ordered. I did call the DVD Donkey phone number and got a representative from DVDAvenue, (who could barely speak English) who promised to refund my credit card, but refused to let me speak to a manager or explain why they had so many different company names. After reading everyone else's complaints I called my mastercard credit card company and cancelled my current card, also had the fraud Dept. knock the charges from DVD Shop off my card (read that company name in another complaint).