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Tutorvista.com / Don't ever use them as you won't get any help and not to mention your money back

1 United States Review updated:
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I signed up for a one week trail. I made it clear to them that I wanted to try it only and that I would pay thru PayPal purposely so I would not be charged for subscriptions that I did not want. Of course I did not know that PayPal also can do automatic monthly subscriptions and of course TutorVista charged me $99.99 USD at the end of the one week trial. The agent on chat (oh, by the way, you can’t call them as they are in INDIA, which I did not know) told me that I don’t have to worry that I won’t be charged without notifying. OH and I got notified but not if I want to renew but that I made a payment!!! After talking with the customer service over chat the very same morning my payment went thru I was basically told to go screw my self and that I can use the service for the next 30 days. The help my daughter got was a joke and the customer service was even a bigger joke. Don’t ever use them as you won’t get any help and not to mention your money back!

Mo
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Comments

  • Me
      29th of Dec, 2010
    0 Votes

    We need to band together and shot them down contact the e-consumer.gov, The BBB, the Consumer Affairs, and the FCC etc.

  • Me
      29th of Dec, 2010
    0 Votes

    Together we can shot them down contact the e-consumer.gov, The BBB, the Consumer Affairs, and the FCC etc

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