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Turner Real Estate / property manager

1 Adelaide, South Australia, Australia
Contact information:

We have been renting a home through Turner Real Estate for 3 years now.

Yesterday I received an abusive, condescending and threatening SMS from this company for an alleged overdue water bill - without receiving any water bill or reminder notices.

Called and left a voicemail for the property manager - no response.
Sent an email - no response.
At 4:30pm sent another email - finally a response! No apology - just here's your bill.

Within minutes of receiving the bill we paid it and sent proof of payment to the property manager. Did we get a thank you or apology for the SMS? Nope!

Yet the property manager was in our home only 2 weeks before coin an inspection and mentioned absolutely nothing about a water bill!!

Left a review on their Facebook page. Their response was "sorry you feel that way. We have systems in place". Well their system apparently includes abusing renters and making them feel like a piece of [censor].

Jan 25, 2018

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