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Turkish Airlines / lost baggage

1 Buena Park, CA, United States

My brother was travelling from lax to mumbai in Turkish airlines on Nov-28-2017 tk0010..And when they reached to Istanbul the flight was delay so the missed the connection. And than Turkish airlines reroute their flight momma via singapore.When they reached momma after 48 hours they did not found their one check in bag. And now its been more than a month whenever we called they are not giving proper answer for our lost bag.First they told us that our bag is in momma airport but when we spoke to momma airport they confided that the did not receive bag from Turkish Arlie's and when they asked baggage loaded report from Turkish airlines they refused to give. And now they are not giving any proper answers and on top of it they give metal stress and harassment. I will like to file complaint against Turkish airlines for lost our bag and mainly for give mental stress and mental harassment. Because of Turkish airlines lost our bag we are in depression and we are not able to do anything right now. They are very rude and not helping us anyway to find our bag. My brother flew Singapore and Istanbul again to find out where is our bag but still we did not find it. And now I m depression and taking pills for Turkish airlines . So please help us to find our bag. Attached is the copy of complaint letter which we got from Mumbai airport along with bag Tag number and flight details. Please let me know if you need any more information.
Tejas Variya
[protected]

Turkish Airlines
Turkish Airlines
Turkish Airlines
Turkish Airlines
Turkish Airlines

  • Updated by tejasvariya, Jan 09, 2018

    My brother was travelling from lax to mumbai in Turkish airlines on Nov-28-2017 tk0010..And when they reached to Istanbul the flight was delay so the missed the connection. And than Turkish airlines reroute their flight momma via singapore.When they reached momma after 48 hours they did not found their one check in bag. And now its been more than a month whenever we called they are not giving proper answer for our lost bag.First they told us that our bag is in momma airport but when we spoke to momma airport they confided that the did not receive bag from Turkish Arlie's and when they asked baggage loaded report from Turkish airlines they refused to give. And now they are not giving any proper answers and on top of it they give metal stress and harassment. I will like to file complaint against Turkish airlines for lost our bag and mainly for give mental stress and mental harassment. Because of Turkish airlines lost our bag we are in depression and we are not able to do anything right now. They are very rude and not helping us anyway to find our bag. My brother flew Singapore and Istanbul again to find out where is our bag but still we did not find it. And now I m depression and taking pills for Turkish airlines . So please help us to find our bag

Te
Jan 9, 2018

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