SUBMIT A COMPLAINT

Turkish Airlinesdamaged trolley

Good afternoon,

On November 22nd, 2018 I had a flight from Kenyatta Airport - Nairobi, Kenya to Ataturk - Istanbul, Turkey with final destination Cluj Airport, Romania.
Flight number/Date: TK608 / 22NOV / TK1347 / 22NOV
Tag Number: TK551848

At arrival I was informed that my luggage was not loaded in airplane because the maximum weight of the airplane was reached. I received the trolley/luggage on Nov. 25th around 22:00 hrs. in my home. The luggage was sealed, no items were missing but I noticed a severe damage of my trolley.
Please find attached pictures with the trolley damaged, labels and PROPERTY IRREGULARITY REPORT.
Due to this issue please act accordingly.

With respect,

Daniel OANCEA

Turkish Airlines
Turkish Airlines
Turkish Airlines
Turkish Airlines
Turkish Airlines
Turkish Airlines
Turkish Airlines
Turkish Airlines
Turkish Airlines
Turkish Airlines

Nov 27, 2018

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