My wife and I are graphic designers who also do websites and we were approached by Michael Seligman of TSF Enterprises, in Las Vegas. It took Michael six months to convince us to work with his appointment setting company. Before signing on with them six months ago we checked with the Nevada and Las Vegas Better Business Bureaus, the Nevada States Attorney General and the Nevada Department of Consumer Affairs. There were no complaints with this company. In doing an Internet search nothing came up as well. So we figured they must be legitimate and sent them $2400 to set appointments for us. We really wanted this to work. It sounded like a win-win-situation to us.
It has been a nightmare ever since! The very few (four) appointments that they did set early on did not even come close to fulfilling our agreement with them as legitimate potential clients. These people should never have been sent to us as legitimate appointments. When we started complaining about the service, we were shuffled off to another person named Joe Leggio by his wife Jennifer (didn't know that). Joe said he would look into it. Two weeks later we find out that both Jennifer and Joe were let go. We were then shuffled off to other people and-on-and-on-and-on.
We then demanded our money back due to non-fulfillment of the contract. We were shuffled off to Arelia who talked us into waiting two more weeks to let the original person, Michael Seligman, work our account--he's very good. She said if it didn't work out at the end of the two weeks that our money would be promptly refunded. I asked her for that in writing and she sent me an email to that effect. We waited and we waited. In contacting Arelia after the two weeks she said that she would need to talk with the owner to get our refund started. It's been two weeks now and my attempted phone calls to her yielded no results. She's not available. she is out sick. Finally, She's going through family problems.
We have repeatedly demanded to speak to the owner. Apparently this is not going to happen.
We believe that the only thing they know how to sell is their own services!
In speaking with the Nevada State's Attorney General, they could only refer me to the Consumer affairs Division that has been shut down for two years by the Governor of Nevada. Isn't he a swifty!!!
I contacted the Nevada Better Business Bureau and am filling out their Official Complaint Form at http://southernnevada.bbb.org/complaintform.asp
I then contacted the Las Vegas Department of Business and Industry. They said they could not help me, but in doing a search through their computer system they discovered that TSF Enterprises has 8 complaints against them since April of this year (we signed on with them in March 2009) with the Better Business Bureau and they were all resolved. They are a BBB Accredited Business with a B+ rating.
I contacted the BBB and found out that this was true and that when I submit the on-line form to them, they will send a formal complaint to TSF and that TSF has 10 days to respond with a solution.
I also contacted a very helpful person at the Los Angeles District Attorney’s office. She said we could also get copies of both sides of our check we mailed to them and then launch a formal complaint with their bank.
Been had in Southern California