SUBMIT A COMPLAINT

Truworthswatch

I bought this watch on the 17th November 2018 in Waterfront Bloemfontein with other goods worth about R3800. When I arrived home in Aliwal North I opened my plastic bag to find the watch with cracked screen. I took it to Mthatha Ngebs Mall on the 24th and the manager refused to take it for an exchange. The watch is still intact and was never opened to be worn at all. Im lodging a complaint because I feel this is against your policy as clearly written at the back of the slip. I need to give this watch to my son as a present on the occasion which will be on 30th November. Im uour customer in good standing and I am very much disappointed.

Truworths
Truworths

Nt
Nov 25, 2018

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