Truworths / denim dress returner for quality check

carletonville mall, South Africa

I went to carletonville mall store to return a denim dress with quality issues in November it's February no communication about my dress insteàd I'm the one who calls the call c enter the store is useless they say I must wait for complaints department. I am so frustrated, as I thought truworths will treat their customer better than that. Àt first I was treated as lier at the store then the head office don't communicate at all u have to chase them to correct their product, that horrible customer service and every unprofessional.

Feb 10, 2019

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