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TRUWORHTS / Rude and an Unproffesional Area Manager

1 South Africa
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Good morning

My name is Kayla and i have a serious complaint about the new and very rude, very unproffessional area manager of your Bronkhorstspruit branch, apparently her name is Dora and i also heard that she is from Witbank .

That lady is so rude to everybody, customers the employees, she just shouts at them in front of us ( customers ), on Saturday i was there wanting to buy but after i heard heard shouting at our so kind Sales Assistance, i turned and left and later that day i was at the Shoprite complex withdrawing money at the absa ATM, and there she was shouting and swearing at an old man who was apparently there to fetch her daughter after a long day of stock take, she even said to the gentle man '' you are a dog, [censored] you ' . That man is old and is supposetly a customer as well, i was just stunned, truworths such a big brand company, hiring such people? !!!

I am kindly requesting that you please attend to your Bronkhorstspruit branch at Shoprite complex, it is fallig apart because of that rude lady who lacks respect for anyone . You know that man even said to her, she thinks she is truworhts . Was she not trained on how to treat customers and employees as the leader ?


Im very dissapointed in the way, she treats people and undermines other kids because she is in '' POWER'', with power comes responsibility, respect, and treating people in a way that will make them respect you not fear you . Respect is earned and that one thing that lady Dora doesnt know .


The ladies and gentlemen there at truworths fear her, how are they going to perform, when they fear their leader, i mean she is a dictator honestly speaking .

You should have heard the way she was shouting at the other lady called Busi, thats what made me dicide to leave the store because had i stayed, i was going to tell her ###, and disrespecting and swearing at an lod man lady that afternoon .


I am pleading for your intervension, in that store please . Before she came there there was good service and we use to work in harmony with those Sales Assistance, now you can see and feel the tension in the store, especially when she is around .

That is really not a way of treating people especially in retail serving the public, it is disgusting .


Your Faithfully
Kayla

Kw
Apr 22, 2013

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