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True Vissage and Pur EssanceProduct not received

This is auto membership order. I have received the first trial product for both product that is True Vissage and Pur Essance. After 15 days they which is on 1st of November 2012 they debit my account for second shipment but I do not receive it until now.
Please credit back my money if the company did not send me the product.
Thank you.

Regards,
Roney
email add : anh.[protected]@gmail.com

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