true care advantage plus / scam
This company is a joke. A year ago I signed up for their services for a one year membership. They called my phone last week to tell me my one year was up and that they were renewing my membership for me and charging my visa $298.00. I told them to absolutely not charge my card and to cancel my membership. A week later, my bank account is overdrawn because they charged me the $298.00. So I called up true care, talked to 3 different people, was on hold for a total of 45 minutes and was finally connected to billing. The lady in billing said she would have to check the phone records because she didn't believe that a representative would have told me such a thing. They are supposedly refunding the money back into my account, but I won't really find out for 2 business days if they actually did it. Overall, this is a scam, do not use this company!