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True Back / No refund when product returned

1 1700 Sunshine Dr, Suite 200Clearwater, FL, United States Review updated:
Contact information:

Trueback Back Stretcher-- Part #178
TrueBack.com or Morcent Import Export, Inc.
Morcent Import Export, Inc.
2840 West Bay Dr, PMB 170
Belleair Bluffs. FL 3377
and
Morcent Import Export, Inc.
www.Trueback.com

Returned Inferior TRUEBACK product in new box under terms of guarantee on March 3/08.

Product could not be used as advertised and was made very poorly.

Product was signed for via Fed Ex tracking by Morcent Company employee. Alias Trueback.com.

Requested refund credit via email. No reply after 12 emails.

Va
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Comments

Ba
  1st of Sep, 2008
Agree Disagree 0 Votes

When purchasing with a credit card, call them and let them do a charge back. Then when they find out that there was no refund you will have to wait for them to investigate and then you will get the credit back. It may take about 90 days but you will most likely get your money back.

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