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Tru Belleza / Anti wrinkle cream

Trial purchase that resulted in large amount of money charged to my VISA without my consent or use of product.

On March 2nd, I purchased two beauty products on trial as advertized on internet:

1)Tru Belleza Instalift Rapid Wrinkle control ($4.08) (cancellation number 205079), and
2) Anti-Wrinkle Moisturizing Cream ($6.88) (cancellation number 209296),

from Tru Belleza as indicated in the attached package slip (1169083, 169825).

Without my knowledge, the contract was concluded at the time of the purchase on line. I received the package box on March 11, 2016 by regular mail.

On March 16, 2016, an additional amount of $137.32 was charged to my VISA without written notice from Tru Belleza. On March 17, 2016, another amount of $121.10 was charged on my VISA without written notice from Tru Belleza.

On March 17, 2016, I called [protected] to cancel my subscription to Tru Belleza for these products and to enquire about getting reimbursed for these products which I did not use yet. I also enquired about returning the products but the telephone line was cut off.

Lu
Mar 19, 2016

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