I have been in an ongoing struggle with this company. They have been charging me $14.95 for months and refuse to refund monies taken. I did not want or need this service and did not sign up for it. When I talked to a rep she took off for 2 months, but told me to recover the other months I'll have to go to the web site. Which is totally white and can not get a response.
So now I am out of $60 and seriously thinking about getting out of my contract with AT&T. Because they are the ones who let this company take advantage of it's customers. And tells you that you the consumer approved this service through AT&T website, when I never been on the website.