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Tripsta / wrong advice when trying to cancel a flight.

I am trying to organise a flight cancellation, Tripsta has advised that I must contact the airline(KLM), who advised me that I must cancel via Tripsta. I have emailed Tripsta twice and got the same reply, which means that Tripsta replies to emails with a rote message which is an autoreply, and does not answer questions. Their phone number also doesn't connect.

Ju
Aug 01, 2018

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