Menu
Login
Gave Tri-State a 5, 250.00 dollar deposit to erect a sunroom to rear of house. They latter told me due to location of chimney they could not install a pitched roof . They offered a flat roof which my homeowners association would not allow. Its now five months a no return of moneies
Had made a complaint about failure to retunn deposit. I wish to report that I did recieve my full refund of my deposit. I feel that my orginal complaint should be removed.
The complaint has been investigated and resolved to the customer’s satisfaction.
Tri-State warranty did not cover skylites, We did replace skylite at our cost. Will change warranty for future and have skylites not cover in glass brackage
Homeowner was returned his deposit - Homeowner did not think we could build a gable roof. After engineer review project homeowner was told Tri-State could build gable roof, homeowner still wanted to cancel his project.
My suggestion to anyone considering doing business with Tri-State Building Specialties Inc. or considering a Tri-State Sunroom is to fully review the warranties prior to purchasing. Apparently, Tri-State expects that "any" glass panel, permanent or otherwise needs to be removed by the homeowner and brought to Tri-state's center for repair. Given this, I am not sure when their Lifetime Labor Warranty enters into effect, or if it ever does.