Tri Clear / Unauthorized charge to card & damaged product
I ordered Triclear with the understanding I would pay $6.95 shipping for a free trial. I discovered a charge to my credit card in the amount of $69.95 instead. I received the product in damaged condition, leaking all over the inside of box. We were afraid to use Triclear, unsure of what had happened. I was shocked to see no return address information, nothing about customer service or where to send my return.
I later contacted Triclear's customer service and informed them of the problem. They offered to ship a new product for free and canceled my account, then instructed me to contact them in the event I wanted more... We'll see.