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1.3 12 Reviews

Trendy16 Complaints Summary

1 Resolved
11 Unresolved
Our verdict: If considering services from Trendy16 with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Trendy16 reviews & complaints 12

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T
8:51 pm EDT

Trendy16 Clothes I ordered last year

Hello, I ordered 5 dresses last May in 2021. My order number is #[protected]. They have told us that they were unable to shift the order on time so they will cancel it and refund us the money which was about $400. It’s been over a year and I have never received the refund. I have tried contacting them several times but they have never resolved our issue and stopped replying to my emails.

Desired outcome: I want my refund ASAP for clothes I have never received.

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S
2:43 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Trendy16 Refund not received

You guys dont deserve any more of my time, here is what I have to say, give me back my money you thiefs! 2 years [censored]! You guys nearly ruined my wedding plans!

Liars! Its 2020 now and I placed my orders for my wedding dresses and more in 08/2018 and 07/2018, so where do I even start with trendy16... I wouldn't even give them the 1 star, not after what i'm experiencing now! Use to be good enough to buy clothes from, delivery would roughly take 1 month but I have been waiting over 2 years now! For an order I placed in july! They were replying in the first 2 months, same old lies, "we'll ready to dispatch your order by the end of the week, in 2 days mam". They have been saying this for over 11 months! And now for the last month, they won't even respond! They read your messages but don't respond! They received the payment and all and yet they're doing this. Not a trust worthy source to buy from anymore, especially if you need your order for a specific time. I needed mine for january so placed the order early, even with that, looks like it won't be here and they won't refund me either or compensate for the massive delay! Pure scam! My aunty is going through the same issue and a friend. Don't trust them! Was promised a refund after a year in 2019, now its 2020 and I still havent received the refund. Do not trust them!

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L
7:53 am EDT

Trendy16 Outfits and refund

I order my outfits from them about 2 month ago. finally received but all with wrong sizes and 1 of the outfit they out of it and now the have to refund it so every time they said end of the day or tomorrow but it didn't happened yet. So just be aware of them they are not trustworthy it's better to shop somewhere else.

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Is Trendy16 legit?

Our verdict: Trendy16's legitimacy, as determined by Complaints Board, strikes a balance between trust and caution. This nuanced position suggests that while Trendy16 may operate with some level of legitimacy, users are strongly advised to undertake their own verification processes, reinforcing the call for a cautious but informed interaction.

Trendy16 earns 58% level of Trustworthiness

Average Trust Update: Trendy16 assessed by Complaints board with 58% credibility. Caution advised for personal and financial details.

We found clear and detailed contact information for Trendy16. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Trendy16.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Recently registered trendy16.com indicate a fresh start, new ideas, and innovative solutions. It could be an opportunity to establish a positive reputation and build a following, especially if the website offers valuable content or services.
  • We detected that trendy16.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
  • Trendy16 protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Trendy16 has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
ComplaintsBoard
H
1:36 am EDT

Trendy16 indian clothing

I placed an order about 2 years ago and expected my order in about 3 weeks. After 2 months I had never heard from them so I contacted them and they said they would expedite and send the items in a couple of days. I told them that the function for what the items were required had just passed and I did not need them now. So Abhishek said he would cancel and credit me the money (close to a $1000). I have followed up with them several times via email and they are just ignored. Here we are 2 years later. I followed up with them about 3 weeks ago and the promised to look into the issue but still no response

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A
1:05 pm EDT

Trendy16 fraud, scam

Oh GOD, why abhishek is still alive.
he is the biggest dog in universe.
he is a fakir and fraud.
consumers please protect your self and your money.

the company and abhishek & vaibhav both are liars and big big cheaters.

I am their old consumer and they both forced me to write down the real thing.
abhishek always took money and never respect females, he always abused me and he never replied to my any emails, he took my $999USD and never delivered the item.
please people stay away from this trendy16.com, your data and all information are not secured too.

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P
Parwana
Nokesville, US
May 08, 2022 5:27 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Trendy16 is the BIGGEST SCAM. BEWARE Buyers don’t order from them. I had a $500 order in my my cart. Something told me try a smaller order first, if they deliver you can order the remaining outfits. Abishek this donkey replies to 2-3 emails and then disappears. Your money is gone and no outfits. I wish and pray whoever runs this scam will suffer immensely in this world and the next. You will get back what you did to your customers, just wait.

ComplaintsBoard
R
4:47 am EDT

Trendy16 website is piece of dog [censor]

Website is a big big big scam of all time.
Abhishek is the biggest liar.. fraud.
People.. be aware of it.
Trendy16 dot com and trendycollecion dot in.
I am his customer. he is I dnt know what kind of guy. If he us not good with his emoloyees then how could he can be loyal and trustworthy to his customers. He only knew how to take money. Kindly check the reviews and then only. tke ur decsn.

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T
6:07 am EDT

Trendy16 the owner

The owner is fraud. I am the employee of trendy, worked for 3 years. The owner named abhishek, vaibah are real fraud, they take money from customers and then they never deliver the product. Before buying anything, please check the review. Even they have not paid my salary of months and then the pig guy named abhishek forced me to resign.

Please innocent people, this is fake and not fraud

If someone wants to talk to me directly, can call me at +1 [protected]

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Update by tanveer.malik
Mar 28, 2018 9:12 am EDT

i tried to remove the complaint but there is no option for this. Abhishek, I am writting here...that it has been sorted out. Now you keep your words and I have already did that what you have asked for...

Update by tanveer.malik
Mar 28, 2018 9:07 am EDT

it has been resolved and I am removing it back

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ComplaintsBoard
S
2:15 am EDT

Trendy16 shipping and refund

You would rather go spend $200 extra and buy your attire from a store than Trendy 16. As a regular online shopper, I have found Trendy 16 to be one of the worst online, both in policies and customer service .
I recently ordered a couple of indian suits from Trendy 16. The delivery time was in April. I received my products almost end of May and am yet to receive on one more order from them that was also supposed to be shipped in April . The products that I had received is stitched badly and it has reached me so late that the events, which I was supposed to wear them at, have passed . I am asking them for a full refund for the problems that they have created and they are creating issues for me . Abhishek Talwar is one of the rudest and worst customer service rep ever ! But yet I am fighting with them because I will get my refund even if I have to put up a fight !
Shady delivery, bad policies and even worst customer service . Scammers they are !

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M
11:42 pm EDT

Trendy16 Stay away and save your money!

Better do not order anything from this website, these people are true scammers. I paid for my items and never received anything. My order was placed back in July and it is now October and still no sign of my order. I sent them tons of emails but Trendy16 replied only once with an automated message that had no sense.
I asked for a refund, asked them to cancel my order and received no response. I doubt that I'll ever get my items. Stay away and save your money!

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ComplaintsBoard
K
11:35 pm EDT

Trendy16 Scam! Never issues refund or ships an item

1. I ordered an a shalwar kameez from Trendy16 and waited for about 2-3 weeks to get the shipping information. When I didn't receive anything, I reached out to the customer service. I was to check back in 2-3 days. When I followed back, they used their redundant sales pitch "I will see what I can do to help you at the earliest possible time". Did nothing. I was told after 6 months that the item is no longer available, after several of them told me that "they are putting this order on urgent mode" to have shipped to me faster. So I asked for a refund after I was told the item is no longer available. I was told I cannot be given a Refund because it has been too long since my order. I was given store credit instead. That was in March. Now it's almost November and the item ordered is still "Processing"

2. Thinking that may be one item was somehow misplaced, I ordered another shalwar kameez. This item was shipped. To Calgary in Canada. I live in New York City. I spoke to several people via online chat and heard the same sales pitch- "we will do what we can to help as soon as possible" or "check back in 48 hours".

I have included photos to prove my point. I have also filed complaints to econsumer.gov and I would ask anyone who has been wronged to file a complain against this sorry excuse for a business.

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R
3:38 am EDT

Trendy16 Unethical behaviour

Hi,

I have been working as a freelancer for the past 2 years in trendy . A stupid Guy name (Abhishek Talwar) not being a genuine . He get all worked files from the freelance worker and will not settle their payment.

Note : Freelancer who work for trendy be aware for payment from the that lazy guy.

I have attached photo of that guy.

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A
4:01 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Trendy16 has left an official reply on this complaint.

Trendy16 Shop elsewhere!

This company is 100% fake! They never delivered my dress and when I asked for a refund they were very nasty and rude and did not want to listen! I tried to call but they did not pick up and the only way to reach someone from Trendy16 customer service is via their live chat. First they lied all the time and claimed that my order was on its way, then they said that it was cancelled. I told them that since my order was cancelled I want to get my money back and that was the end of our communication. I'm extremely disappointed and will never order anything from them again!

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D
Deepankumar R
, US
May 19, 2018 12:18 am EDT

I have ordered an item on this site. its been 10 days I don't see any progress. And I am not able to contact them. Only way, is to contact via live chat that too 90% of times no response. Now I feel like I lost money of 4k+

N
N
Natasha Parveen
, US
Jul 26, 2016 7:50 am EDT

Hi all

I am extremely unhappy with the service provided by trendycollections.in . i placed my order on 16 june 2016 and as promised on the web i WILL receive my product before EID ( 6th july 2016). up to date there was no status update nor did i receive my product. i strongly would not recommend this company to anyone. such poor service.

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+91 116 469 1919

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