1,000 dollar deposit not returned
I have had a dispute with them since December 2020. I returned the car in perfect condition and have not received my deposit. The staff was so rude and have blocked me. They figured because I'm in a different country they could just steal from me. They will not respond to me.
Desired outcome: Return my 1000 dollars
trebol rent a car la fortuna costa rica
Trebol Rentacar La Fortuna Costa Rica -SCAM
This company is a SCAM. They charged me a deposit twice and took the money. When I complaint they were beyond rude and hung up the call several times. A total fraud. The police had been informed and is already in charge of the case. A disgrace to Costa Rica, such a lovely country destroyed by companies like this.
Esta compañía es un SCAM. Me cobraron un depósito dos veces y se llevaron el dinero. Cuando me quejo, fueron más que groseros y colgaron la llamada varias veces. Un fraude total. La policía había sido informada y ya está a cargo del caso.
rent a car
The road I drove on was under water. The car got wet. But it was not broken.
Nearby my hotel where two garages. Those two garages said the car is okay, but it needs to dry. The rental send a mechanical and that guy said after inspection also, the car is okay. That guy drove with the car to his garage, that was 50 km away.
In the meantime Trebol took also 1.977, - Dollar from my Creditcard.
Yesterday the 27th November I went to Trebol to complain about that and asked my money back. The guy from Trebol said that the car had several damages and they couldn't drive with it. He wanted to call a driver he send to the garage where the mechanical drove the car. He first and that driver of he is able to speak in English. The chauffeur confirmed.. Trebol asked him how the car was and if it was okay. The chauffeur replied that the car was okay. Immediately Trebol stopped the phone and said angry at me that the chauffeur can't Speak English. (I've recorded that conversation)
Trebol get verry aggressive and he made a fist and lower lip tucked between his teeth, he shouted that I had to leave the shop.
So, now four mechanics are saying the car is okay. But the rental has taken 1.977, - dollar from my account.
I don't know what to do.
Today Trebol took again money from my Creditcard. The total amount is now more than 2.500, - dollar.
Is Trebol Rent A Car legit?
Trebol Rent A Car earns 91% level of Trustworthiness
Perfect Trust Endorsement: Trebol Rent A Car achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
Trebol Rent A Car has registered the domain name for trebolrentacar.com for more than one year, which may indicate stability and longevity.
Trebolrentacar.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Trebolrentacar.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Trebolrentacar.com you are considering visiting, which is associated with Trebol Rent A Car, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the trebolrentacar.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- Trebolrentacar.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The trebolrentacar.com may offer a niche product or service that is only of interest to a smaller audience.
- Trebol Rent A Car protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Overview of Trebol Rent A Car complaint handling
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Trebol Rent A Car contacts
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Trebol Rent A Car phone numbers+506 24 790 010+506 24 790 010Click up if you have successfully reached Trebol Rent A Car by calling +506 24 790 010 phone number 0 0 users reported that they have successfully reached Trebol Rent A Car by calling +506 24 790 010 phone number Click up if you have UNsuccessfully reached Trebol Rent A Car by calling +506 24 790 010 phone number 0 0 users reported that they have UNsuccessfully reached Trebol Rent A Car by calling +506 24 790 010 phone number+506 61 617 710+506 61 617 710Click up if you have successfully reached Trebol Rent A Car by calling +506 61 617 710 phone number 0 0 users reported that they have successfully reached Trebol Rent A Car by calling +506 61 617 710 phone number Click up if you have UNsuccessfully reached Trebol Rent A Car by calling +506 61 617 710 phone number 0 0 users reported that they have UNsuccessfully reached Trebol Rent A Car by calling +506 61 617 710 phone number
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Trebol Rent A Car emailsinfo@trebolrentacar.com100%Confidence score: 100%Supportmgarcia@trebolrentacar.com85%Confidence score: 85%iarguedas@trebolrentacar.com85%Confidence score: 85%
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Trebol Rent A Car headquartersLa Fortuna, Costa Rica
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