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Tread Designs / No handrail and treads

1 Denver, CO, United States Review updated:

Job: new treads/risers for stairs and replaced new handrail

I am actually writing a word of CAUTION.

You will get what seems to be a low bid.

The costs keep trickling upward, though, through suggestions.

For us the failure to remember a much needed newel post (which he left out and is in code violation), and trim work.

So don't overlook a higher bid in favor of a better price.

Cheap doesn't mean good, and is especially true in this case.

Promises will be made, and not kept.

"We'll mask everything off, and wrap items". Half-baked masking, NO wrapping (lamps, pictures... YOU must remove them)

"We'll put up a 'safety rail'". to date we have yet to have that in place. (2 weeks out)

Want and 8-5 jobber? Forget it!

Request they start at 8 a.m., you might (and I say might) see him by 11:00 or 1:00 or even 3:00 (like he's done to us).

A pet peeve of mine: calling at the very time that you are expected to arrive, and say that you are "running late" or "not able to make it in, too busy'".

Excuse after excuse, as to why the stated FIVE day project is now threatening to go in to it's THIRD week.

Never mind that we paid 1/2 down for materials, as per the contract, and have yet to receive all materials in our home before being asked for another 1/4 payment. (New PROFESSIONAL contractors we had come by to finish this mess, state that there is NO way the materials and work add up to what he collected as a down payment)

Something I recommend no one do (pay for materials not in hand).

I'd love to comment on the product we got but we see no end in site (with a handful of promised finish dates) as to when that might have occured.

Projected start date: May 1

Actual: May 5 (did not show for first 3 days 5, 6, 7 May)

Projected finish date from actual start date: May 9

Walked off job, quit May 16.

No installed treads/risers and handrail.

Just bits and pieces of unfinished work.


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  • Ex
      30th of Dec, 2008
    0 Votes

    Customer paid for materials to do the project. Tread Designs does not pay for materials. Materials were left with the customer. After 50% of work completed, customer refused to make the first installment of $900 down payment on labor. Tread Designs walked off the project. Just like any other company would. Customer was over demanding and expected us to carry the project to the end and hoped that we would get paid. Tread Designs is a small company and cannot do that. I have proof and documentation. Tread Designs have been in business for over 25 years. These complaints are vicious and malicious because they want something for nothing. We stand behind everything we do. Tread Designs will post all satisfied customers online to show how these people are trying to rip businesses off. Customer signed contract and then reneged on payments.

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