[Resolved] Travelzoo / voucher fraud
Travelzoo shouldn't try to be something they aren't. They do no quality control on their offerings or on the people they are associating with. Geordie's Restaurant at the Wrigley Mansion was a complete and utter rip-off through the Travelzoo prepaid voucher program.
The "regular price" of $120 was completely fictitious, made up for the promotion. This was $50 worth of food, total, in a "$120 regular price" fraudulent offer from Travelzoo.
It was, according to the manager, a "Tastings menu"... NO WHERE IN THE VOUCHER PROMOTION DID IT STATE that the offer was for three very tiny "tastings" items. A tiny one or two bite "appetizer", a tiny cup of soup, and an ultra small serving of salmon. This was, at its most, a meal of $25-28 in any restaurant in town. These were "tastings to entice you to come back to our restaurant" according to the manager, but they USED A MADE UP REGULAR RETAIL PRICE OF $120 to base the tip and the tax. We ended up paying over $50 additional, after the coupon!!!
We want a response from a senior management person at Travelzoo. Read the reviews of this restaurant and some of them are now mentioning this Travelzoo ripoff. We will no longer trust Travelzoo. I have over 60 Groupon's currently in my inventory and we use daily deals all the time. BUT WE WILL NEVER TRUST TRAVELZOO AGAIN.
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
Travelzoo Customer Care's Response, Jun 14, 2012
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