Travelup reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Travelup
Welcome to our customer reviews and complaints page for Travelup. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Travelup.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Travelup's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Travelup, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Travelup. Your feedback is an important part of our community and will help others make informed decisions.
Customer service and voucher credit
The issue that I have experienced was: I booked a flight in 2020 for 2 passengers, 1 of the passengers was unable to travel and so they provided a voucher. In Jan 2023 I remembered I had the voucher with BA and started enquiring about when the expiry date was etc. I called Travel Up to confirm the value, expiry date etc. 1 - they told me they cant find the...
Read full review of Travelupflight change
Dear Sir,
Unfortunately yesterday I got scammed by travelup agency on flight from London Heathrow to Majorca on 25th of September.
After booking my flight I realized that I booked on the wrong date instead of 26th. I contacted British Airways and they told me they I have 24 hrs to change my flight without any fees. So I contacted Travelup to make the changes on my behalf since I booked with them. They refused to make any changes and told me it is not their problem. They didn't even want to check my booking on the phone or do anything about it.
I read later negative reviews about this company on several websites.
My question is how can I cancel this flight and get my money back. I have learned my lesson never to book with them again. But I would be grateful if you could interfere in resolving this issue.
Thanks in advance for your help.
Maya
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