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hotel reservation at travelocity was a mistake!
Using Travelocity to book hotel reservations in Hawai'I was a mistake. When we needed an extra day on our package, the hotel confirmed the reservation but told me only Travelocity could book it. When I called Travelocity, they couldn't find the reservation and told me they couldn't book it. When I complained using their "Guarantee" service, I received an automated email message referring me back to the same phone number I had just called earlier. The best part is, I waited until arriving at the hotel and extended the stay on my own. I learned my room cost $25 a night LESS than the Travelocity "special" rate. i.e., it cost me $175 more to use Travelocity.
Needless to say I won't book through them again.
website misleading price quotes
I am writing this letter in order to complaint and make others aware of the misleading price quotes given by the Travelocity website. Last year I was unfortunate enough to fall prey to this misleading price quotes twice. Both times, I had situations where I was purchasing a airplane ticket last minute, and was on a hurry. I searched their site, and found...
Read full review of Travelocity and 17 commentsAbout Travelocity
One of the key features of Travelocity is its ability to provide customers with competitive prices on flights, hotels, and other travel services. The website has partnerships with major airlines and hotel chains, which allows them to offer exclusive deals and discounts to their customers. This means that users can save money on their travel expenses without sacrificing quality or convenience.
Another advantage of using Travelocity is its customer service. The website has a dedicated team of travel experts who are available 24/7 to assist customers with their travel needs. Whether you need help booking a flight, changing a reservation, or finding the best deals, the Travelocity team is always ready to help.
In addition to its travel services, Travelocity also offers a range of travel resources and tools to help customers plan their trips. The website features a travel blog that provides tips and advice on travel destinations, as well as a travel guide that offers information on popular attractions, restaurants, and activities in various cities around the world.
Overall, Travelocity is a reliable and convenient online travel agency that offers a wide range of travel services and resources to customers. With its competitive prices, excellent customer service, and user-friendly interface, Travelocity is a top choice for anyone looking to book their next trip.
Travelocity Customer Reviews Overview
One of the most significant advantages of Travelocity is its user-friendly interface, which makes it easy for customers to search and book their travel arrangements. The website also offers a price match guarantee, ensuring that customers get the best possible deal on their travel bookings.
Customers have praised Travelocity for its excellent customer service, with many reporting that the company's representatives were helpful and responsive to their needs. The website also offers a 24/7 customer support line, which customers can use to get assistance with their bookings.
Another advantage of Travelocity is its extensive selection of travel options. The website offers a wide range of flights, hotels, and vacation packages, making it easy for customers to find the perfect travel arrangements for their needs and budget.
Overall, Travelocity is a highly recommended online travel agency that offers excellent service, competitive pricing, and a wide range of travel options. Whether you're planning a business trip or a family vacation, Travelocity is a great choice for all your travel needs.
Overview of Travelocity complaint handling
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Travelocity contacts
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Travelocity phone numbers+1 (855) 863-9601+1 (855) 863-9601Click up if you have successfully reached Travelocity by calling +1 (855) 863-9601 phone number 0 0 users reported that they have successfully reached Travelocity by calling +1 (855) 863-9601 phone number Click up if you have UNsuccessfully reached Travelocity by calling +1 (855) 863-9601 phone number 0 0 users reported that they have UNsuccessfully reached Travelocity by calling +1 (855) 863-9601 phone numberUnited States+1 (855) 231-0928+1 (855) 231-0928Click up if you have successfully reached Travelocity by calling +1 (855) 231-0928 phone number 0 0 users reported that they have successfully reached Travelocity by calling +1 (855) 231-0928 phone number Click up if you have UNsuccessfully reached Travelocity by calling +1 (855) 231-0928 phone number 0 0 users reported that they have UNsuccessfully reached Travelocity by calling +1 (855) 231-0928 phone numberCanada+1 (417) 520-5312+1 (417) 520-5312Click up if you have successfully reached Travelocity by calling +1 (417) 520-5312 phone number 1 1 users reported that they have successfully reached Travelocity by calling +1 (417) 520-5312 phone number Click up if you have UNsuccessfully reached Travelocity by calling +1 (417) 520-5312 phone number 4 4 users reported that they have UNsuccessfully reached Travelocity by calling +1 (417) 520-5312 phone numberInternational
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Travelocity emailsmemberservices@travelocity.com100%Confidence score: 100%Support
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Travelocity address5400 LBJ Freeway, Suite 500, Dallas, Texas, 75240, United States
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Travelocity social media
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Travelocityis a ripoff operation.
I had to cancel a hotel reservation in Bangkok 2 months prior to arrival date. The hotel cancellation policy was to charge $25.00 or one night room rate. Travelocity charged me for the full 4 night booking that I made. In my opinion, nobody should use an agent like Travelocity.
Mike Eldridge