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The good, the bad, and the ugly - discover what customers are saying about Tradetang

Welcome to our customer reviews and complaints page for Tradetang. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Tradetang.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Tradetang's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Tradetang, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

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8:36 pm EST
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Tradetang Indignation

Outrage, lack of respect for another country Efetuei consumer a purchase on the site Tradetang not received the goods nor the amount paid for it. A dispute on the site itself to finding a solution was open. I received an email for 5 months with the information they receive values ​​within 48 hours, but so far nothing received. Not only has the inconvenience thereafter entered erm contact you via email several times but got no answer. Consumer attention, not efetuem shopping site is TradeTang-deception.

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8:30 pm EDT

Tradetang They are a cheat, liar, and scam organization

I bought a copy of thier iphone 4 but on delivery i recieved a iphone 3gs. not only that i had a dent on the screen an could not access the internet on the phone. before i bought the phone seller confirmed with me that the phone would work just like the original but would only have 8gb on the phone.after that i contacted the seller to discuss my disaapointment and point out the hurts which i had on delivery, which he answered "thats what you payed for. you cant expect to have such excellent quality for the price i payed for the phone" rude or what you tell me.this is a warning to everyone. do not buy from them. they are a cheat, liar, and scam organization.

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JCRSB
, PT
Oct 18, 2011 10:30 am EDT

my wife bought and paid 126, 44 usd for a cell phone that doesn´t, even, accept the pin code.

First, it was paid (paypal) at 17.8.2011

(item shipped / tracked through ems)

second, it was shipped at 22.8.2011

third, received at 30.8.2011

two weeks payment to delivery !

despite all that, (i use to do on-line shopping, and i decided to take over and help her), i was really patient, when i received the phone, it had severe software problems, not cablibrated (impossible to tap the sim code), dual sim, not working, etc, etc

according to trade tang instructions, i opened a dispute, in order to prevent the seller to be paid, and i contacted the seller directly

in no more than 30 minutes, we had an exchange of emails based on his statement: "if you don´t close the dispute i won t help you and you will take more than 50 days to solve it" (all these emails were sent, also to trade tang customer support)

of course, closing the dispute was very risky (in the meantime, the seller would be paid...), so i escalated it to trade tang.

Now trade tang is asking me proof of what i stated from the very beginning. I sent them a video, but i don t have any expectations at all ; i really don t think i´m ever going to be refunded.

what´s really "funny" is that the seller doesn´t comply with "platform rules", and more, according to his own words "do whatever you want, i don t care", and, so far, trade tang doesn´t care also !

tried, and contacted my billy wu, the ceo of www.sinoideas.com ... Doesn´t care also ; nobody really cares, in fact

i was following my wife on line purchase, because i own a it company, and was really interested in expanding business ; no more !

well be warned that we all know that buying on-line is a lottery, sometimes, but in chinese on-line shops is a real fraud ; don´t expect any support, guarantee ; even from paypal (with ebay, for instances, paypal cares about)

a similar email was posted in chinese foruns ; next day i was blocked in everyone of them (of couse i could invent another email, changing ipo address, but they really don t want to hear about who is spreading similar news)

take care, i didn´t...

Ps: The seller´s name is:

Sinoideas limited
mr leo liu (code name “i-phone”)
tel: 86-0755-[protected] [protected]
mphone: [protected]
msn: chinalink2008@hotmail.com
fax: 86-0755-[protected]
email: leevoo@126.com
web: www.sinoideas.com

PS: Today, 18.10.2011, after shipping back the cell phone on the 27th September 2011, I think I´ll get my money back (shipping costs refused to be paid by the seller - the "cell phone is scratched") ; I´m so tired of this issue, that I just want my money back.

Lesson 1: NEVER BUY FROM A ON-LINE CHINESE STORE

Lesson 2: ID SOMEONE WANTS TO HIRE "MAGGIE" - Customer Service Managerof TRADETANG - should do it ; I only relied on her to get my money back

NOTE: this information is going to be, also, published in all the internet relevant websites in order to prevent future similar situations

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5:18 pm EST
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Tradetang Unusable Product

I purchased an unlocked Dual Sim card Cellphone from Tradetang on December 1st, 2010. When I received product, neither AT&T nor T Mobile Sim Cards fit into sim card holders AND there was no maunals for product available. I cannot use the phone and my endless e-mails are met with "try another sim card", or try to contact seller, which I have and they keep sending me e-mails that are just delaying the inevitable that they indeed, do not have an instruction manual, and the sim cards that may fit are not either of the two US possibilities that are CDMA compliant. A RIP OFF-DO NOT BUY FROM Tradetang.com

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7:17 am EDT
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Tradetang Bait and Switch

TradeTang.com offer cheap products sent directly from China. I experienced a situation where TradeTang sent a completely different item than the one I ordered. After more than 20 email exchanges with TradeTangs customer service department, they eventually refused to accept return of the product. Paying with Paypal is another mistake since Paypal only guarantees delivery.

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2:57 pm EDT

Tradetang Scam

I bought a copy of thier iphone 4 but on delivery i recieved a iphone 3gs. not only that i had a dent on the screen an could not access the internet on the phone. before i bought the phone seller confirmed with me that the phone would work just like the original but would only have 8gb on the phone.

after that i contacted the seller to discuss my disaapointment and point out the damages which i had on delivery, which he replied "thats what you payed for. you cant expect to have such good quality for the price i payed for the phone" rude or what you tell me.

this is a warning to everyone. do not buy from them. there are a cheat, liar, and scam organisation.

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tetigurl
tetigurl
Utica, US
Jan 27, 2011 1:55 pm EST

I bought from them a psp guess what?...Its a DAMN PVP? The f%@king thing dont even power on nor does it charge!

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6:02 pm EDT
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Tradetang Bad copy of fake guitar.

Hi: June- July 2009
Here is a heinous tale of guitar woe.
I thought I'd try a Parkwood PWH4.
Thought I'd found one one the Tradetang website.
Pictured is the PWH4...$340USD + Freeshipping...from the seller "guitar_house".

http://www.tradetang.com/buy/parkwood/22-20-bestT0-1-0-0.html

I contacted/chatted withthe seller guitar_house and I said " sounds too good to be true.
He said: 'Maybe I should charge $500.'
Tradetang said " Escrow Process " and "Customer Satisfaction".

The seller sent me a bad copy of a fake Gibson that sort of looked like the PWH4 from a distance.
IT is not tune-able because the fake stop bridge/tail-piece is pulling out, among other things.
So not only was it the wrong guitar - it was not playable.
I would have been 'content' and "lesson learned" if it had only been playable... or could be made so.

Then - after numerous e-mails and photos and even a couple of phone calls to frikken' Shanghai !
Tradetang's escrow process turns out to be mostly BS.
I did get $100 back after way too much effort and a solid case for FRAUD.
They kept $240. Not exactly 'Escrow'.
Paypal also crapped out on me. I asked them to remove Tradetang from their site, not because 'guitar_house' sent a bad fake- but because Tradetang's escrow process was BS.
Paypal sent me corporate boiler plate about getting a guitar instead of a brick. Fat chance!

So, Robert; do guitar lovers a favour and get this Tradetang off your site, It will set guitar back to the stringed gourd stage.

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JASLittle
Dudley, GB
Nov 21, 2011 9:53 am EST
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Stay stay away from supplier [censored]ou on TradeTang, he is selling fake 32gb SD Cards, they have been cloned that initially you believe when you put the SD card in a phone/camera, when you try to save data to it it won't let you, we have run tests on them they are less than 1gb memory. Tradetang have been aware that there was a problem within a week of us taking delivery but so far I am being totally ignored by the supplier and Tradetang appear not to be assisting as they say that I had confirmed delivery. Tradetang are also still allowing this supplier to trade!

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Boogiewint
Chatham, GB
Jul 03, 2015 2:25 am EDT

I have 8 replica guitars from Tradetang and can not really see what those who are unhappy with their purchase have to complain about. I have bought USA Fenders and Gibsons that have been inferior in Quality and Playerability. All guitars no matter what price would benefit from a fret dress and set up and my Chinese guitars certainly play as well as any USA guitar that I have or have had.

Please be sensible. You cannot get a £2000 guitar for $250 and if you think you can you are dreaming. I would say my Chinese guitars are the same quality as PRS's made in Korea. In other words Very Good.

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PoorOtis
Rockwall, US
Jun 21, 2013 12:59 pm EDT
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What do you all expect? Hell your buying a copy of a guitar thats made in china for 1/8th of the price of the real thing..
And your dealing with a company, through another company that you know nothing about..and they could give a ###
less about you..they got your money..now..you deal with it!

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Shredder
Calgary, CA
Jan 14, 2013 3:21 am EST

I just had my first (and last ) Trade Tang experience. I bought a guitar and case so that it wouldn't get damaged in transit. They packed it so badly the guitar arrived split at the neck joint. The seller told me to "fix it or sell it" in other words tough luck sucker. I filed a dispute with Trade tang and managed to get a $200 settlement.
Now here's the bad news - I have tried for two weeks to get my money out of my account. Every time I try to get them to send it to me via Western Union I get a form notice from TT that my TRANSACTION IS INVALID. From what I've read on other complaint boards this id their usual tactic. They will keep this up until I go away. TRADE TANG IS A SCAM ORGINIZATION! They sucker you in by claiming to offer the same buyer protection that you get at Ebay but it's A SCAM. They will keep your money. Yes, people have had successful transactions through Trade Tang BUT if something goes wrong be prepared to lose your money.

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pete00000
loko, US
Jul 15, 2012 8:01 am EDT

bought a guitar from cnguitars (daver/dave)- ok its not the best but hey it is easily as good as the epiphone les crap I bought to compare it to, yes I have lots of money and too much time on my hands but once both were broken down the quality difference and wood used between the two were negligablethe same and at 250 quid cheaper than the epi he offers a good deal. If you got stung by other tradetang sellers a) you didnt do nearly enough homework researching sellers and b) what the hell do you expect buying cheapy copies any way? more ###ing fool you!

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Kevin24
pt st lucie, US
Apr 16, 2012 12:29 pm EDT

Don't get scammed from Dave at TradeTang. Dave at TradeTang who goes by cnguitar, daver is a total scam artist. We ordered a Les Paul, after many emails back & forth to Dave he never delivered the guitar. Finally after 2 months TradeTang agreed he is a scam artist, changing his name again to davey and refunded us, but not until PayPal threatened to yank TradeTangs account. Dave at TradeTang is a scam artist.

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axeman 7
Toronto, CA
Jul 12, 2011 10:04 pm EDT

I have bought 3 les paul copies and all i have to say is that you have to choose your supplier carefully.Not only did my axes show up ahead of time, they turned out to be beautiful replicas.I am currently in the process of re-doing the electronics (admittedly they are inferior) but at the price I paid, even if i replaced everything on the guitar I would still be ahead by several thousand dollars.The supplier I used was named Dave and I will stand behind his products.I own 3 real Les Pauls as well as 3 replicas and I would dare anybody to try and spot the fakes.So take it from someone who has had a good experience, once again and I stress read the comments on your suppliers products first to make sure his customers are happy and choose carefully.

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garageband
Warren, US
Jun 23, 2011 2:50 am EDT

I played a buddy's Tradetang Les Paul Custom last week that he bought about three months ago. The upper bout wasn't even shaped right. It played like a cheap Chinese guitar, not a nice Chinese guitar. The finish was only fair quality and the fret ends were more than a little sharp. The Tradetang instruments are a stupid buy because the Epiphone Les Pauls are far superior instruments for just about the same money.

I suppose if you've never owned a higher-end guitar you might think these are dandy, but they're just low-quality facades resembling properly-made guitars. Cheap parts, cheap paint, cheap wood (that was maple?! ) and no case. "Fool your friends! Impress important people!", if you're into that kind of thing. Not very rock-and-roll.

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Bill017
, JP
Jun 08, 2011 12:09 pm EDT

I have purchased to guitars from Tangtrade and they have been admired by friends as super bargains - also other item all top of the line - this was int he year 2011 - things must have changed.

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Pezzy E
Sydney Metro Area, AU
Apr 28, 2011 11:52 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

It is now 2011 so mayber things have changed, , I have purchased a fake Lp from tradetang full well knowing that it is fake, that parts might not be great, but the price of $330.00 AUS was accepteble, I imediately replaced the machine heads, and re-strung and set it up, it has a great finish a nice case and was delivered without a problem it is now quite a nice guitar. China are making guitars for BC Rich Epi and Fender and I have these guitars so it is research time for all, , , things change, , good luck all Pezzy E

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