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I purchased PFD (play for differences) trading software from Tradesmart Technologies 5 weeks ago. In that time I have been able download the software and complete one trade. Rob Anderson has repeatedly missed training sessions and I have yet to complete training. He will not answer e-mails or return calls. I have tried for hours to put trades on however they have grossly over stated the capability of the software and the ease of trading. Most of the trades cannot be used because the bookmakers don't accept moneybookers.
Because they have failed to complete my training in the system and they have misrepresented the true of their capability I have asked for my money back. I cannot get hold of anyone at Tradesmart and they are not returning calls. I have heard from other customers in New Zealand who also want their money back due to product misrepresentation.
I would be interested in hearing from any other people who are having the same issues.
The complaint has been investigated and resolved to the customer’s satisfaction.
Do you work for tradesmart pfd is a have dont waste your time or money you wont be able to trade 10000 euro because most of the bookmakers have a maximum bet of 500 euro.
i agree my mate brought this and i have worked out u can get 28% of your investment total a month
and we have only used it for 2000 euro, ive now purchased it and will be trading with 10, 000 euro
to make 5600 nzdollars a month
I have found them to be outstanding. I'd say to give them a call and explain this to them, from my experiences they will do everything they can to help you out.
Great piece of software though!
Hello Support
Can you please remove this complaint as Roger has tried to remove it . If we can remove it then we will receive a refund from tradesmart for our programmes. Can you please remove or respond as soon as possible.
You can email Roger on jollyroger@clear.net.nz to verify my comments.
Tradesmart Technologies
Posted: 2008-04-16 by Roger [send email]
dosnt measure up
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how do i remove acomplaint or comment i have made on this site?
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Regards,
Wayne McMillan
I really question the validity of the original post seeing as he can not even get the name of the concept correct - 'play for differences' - should be profit from differences. I have received both the software and the training and found both outstanding. To any potential client of tradesmart don't let this absolute rubbish put you off a great product.
I really disagree. I've actually found their training and service to be really helpful, and once you have been trained on how to use the software it is really profitable.
I totaly agree with those comments, a number of us here i nz have had the same problemsDosnt work as they say and they stall or go missing and no money back.