[Resolved] Trade FCM / Loss by company
Now again my account is loss of 3168 usd, I see all day chart of gbpusd of date 19/01/2017 to 20/01/2017 till this paire chart never go down from 1.2250, how can open this big deal sell 2.0 lot size and from 1.2165 and doing big loss in my account,
So as per mr. Sam walton commit me when I investing payment, that this time if I got loss in my account by mistek
Then company will pay my whole payment
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
Trade FCM Customer Care's Response, Apr 03, 2017
All the trades have been executed from an Indian IP Address, And we have informed you before . The company cannot bare any losses since we don't keep all trades with us we send it to LP . Only the company make profits in your Swap and spread charges . Since you have loss you cannot put the Blame on the company or employees . We have mentioned over the telephonic conversation before we can provide you a trading bonus of higher percentage without any terms condition to withdraw your profits . So you can Recover your losses .