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Tracker Marine / Customer Service

1 Spanish Fort, AL, United States

(1)Ordered Mako 18 lts in August called them to get some prices and discuss ordering of boat no one would return phone calls it was like it was a hassle for them to sell me a boat.(2) Had to call store manager and complain got my boat ordered was told it would be a few weeks and they would keep me updated on progress and give me an eta on delivery after about 6 weeks I finally called and asked when my boat would be there I was told a couple of weeks well about three weeks later I ride over there and my boat is sitting behind the store another salesmen told me it had been there a few days no one ever called to let me know it was even there. I had sent them several emails asking about it throughout this time period with no response(3) Bring my boat in for servicing and a few minor warranty issues nothing big they tell me it will be a few days so I ride back over there a week later and they haven't even started on my boat, well its been three weeks now and I can never get an answer from the service department and have sent the manager some pretty stern emails about how I feel about there customer service still no response I'm thinking I am going to report it stolen(haha). I will never buy another boat from Bass Pro shop Tracker Marine nor would I recommend them to anyone WORST CUSTOMER SERVICE I HAVE EVER DEALT WITH


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