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Tracfone / no service

1 Grand Rapids, MI, United States Review updated:
Contact information:
Phone: 6164594706

Half the time that I try to call with my Tracfone I get no service... Come on!!! I am in the city limits of a 250, 000 population city. I tried their on line solution... NO help. Everything seems to check out ok with my phone.. Then the "fun" starts... The heavily accented technicians that you can not understand... accentuated by lousy headphones... lots of back ground noise, voices that sound surreal... maybe electronically enhanced ??? or de-enhanced ??? you can not understand them...

Then, after 15 minutes, they keep switching you to another department... if you are patient & wait... then comes the best part! They keep coming back & saying "give me 3 more minutes " I will contact another dept... which NEVER HAPPENS! After 7 times waiting to be connected to THEIR OWN department, I told them that I am done with Tracfone, thanks for their help... goodbye...

SAVE YOUR MONEY... JUNK PHONE, LOUSY CONNECTIONS, probably not enough towers for adequate service...

Bo
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Comments

  • Bi
      15th of Sep, 2008
    0 Votes

    DON'T GET MAD GET EVEN.
    FLOOD THEIR COMPANY WITH LAW SUITS (ITS EASY)
    #1 FILING SUIT HAS TO BE PROPERLY DONE
    COMPANY NAME TRACFONE WIRELESS INC.
    ADDRESS 9700 N.W. 112th AVE.
    MIAMI, FLORIDA 33178

    1 COPY must GO TO (REGISTERED AGENT)

    RICHARD SALZMAN
    9700 N.W. 112th ave
    MIAMI, FLORIDA 33178
    THIS IS THE COMPANY'S LEGAL OFFICER.
    FILE YOUR COMPLAINT IN SMALL CLAIMS COURT, YOUR COMPLAINT MUST STATE FACTS ONLY, NOT WHAT YOU THINK HAPPENED. YOU MUST HAVE RECEIPTS FOR YOUR EXPENSES. RECORDS AS TO WHAT HAPPENED AND WHEN, JUDGES ARE VERY EASY ON NOVICES IN COURT IF THEY ACT LIKE ADULTS IN COURT. MOST OF THE TIME FILING THE SUIT WILL GET TRACFONE TO CALL YOU AND RESOLVE YOUR PROBLEM, AND GIVE YOU MINUTES FOR YOUR COST OF FILING. IF THEY DON'T SHOW UP IN COURT, YOU WIN A JUDGEMENT. THEN YOU CAN TURN IT IN TO A COLLECTION AGENCY. THEY DON'T WANT THIS. THEY WILL RESOLVE YOUR PROBLEM

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