Toyota reviews and complaints 2
View all 1215 complaintsToyota - deceptive practises
After being called 17 times and offered a deal which would fit her budget, 65 year old Mary C. was swindled. The salesman convinced her the deal was perfect so just sign. It was not even close. The contract was written so instead of receiving credit for her trade in, she had to repay the money the contract shoed they had paid it off. This place is criminal. When we called to try and negotiate, we were told the sale is final. That is only part of the horror. When she went back the next day to leave the car, she was told to keep it or walk 85 miles home.
The finance company they use are just as bad.
Do your self a big favor and go to a different dealer. At least read the reviews FIRST!
Toyota - deceptive sale
This is really true story. This dealer conned me to test drove a 2011 RAV4 and signed paperwork on the 2011 RAV4. I brought a copy of an quote I received from the dealer of Toyota of Winter Haven via E-mail for a 2012 RAV4 model priced at $22, 189 to negotiate. The dealer final offer me on my E-mail quote is $21950 for 2012 RAV4 model. I accepted the price, but after I am signing and discovered that was not 2012 RAV4 model, also I asked where my copy of E-mail quote, the dealer all staffs stated that I don't know and could not find it. That dealer wanted me keep this 2011 instead of a 2012. the dealer offer some money off to keep the 2011 RAV4 model. Their sales manager, Matthew Daly, offered my wife and me $500 to keep the car, but knowing that would not fully compensate, I requested $700. Despite agreeing with my request, he only gave us $300 and some other form of compensation additional, but since it was Sunday, no high level management working and the deal would have to wait. He will talk to the highest management on Monday to compensate us. If few of other dealer's quote via E-mail for a 2012 RAV4 model price: 1) Toyota of Tampa's quote priced it at $21398, 2) Toyota of Orlando's quote priced it at $21276 and 3) Smart Auto Offers' quote offered it for $21800.63. Also the quote via E-mail for the 2011 RAV4 model from Toyota of Tampa priced it at $19990. According to all of these quotes, it is clearly proven that Toyota of Winter Haven did not give me a fair price and for my car. WARNING: Toyota of Winter Haven was rip off and there management responded with a bad attitude, and offered me no help, telling me I was bonded to the deal.
How, exactly, did the dealer "con" you into test driving the 2011 RAV4, and signing the papers?
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