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Total / product return

1 MA, United States
Contact information:

I ordered and received a KitchenAid pasta maker attachment for a mixer. When it arrived the power attachment would not fit my mixer. I did not use it nor even unpack it all. i sent for and received a return authorization from them. I sent the pasta maker back as soon as I received their authorization to return it.
On Mar. 13 I received a phone call from some woman at the company. She said they could not take it back as it was stained. For some reason she seemed to think that the brand of my mixer mattered whether they took the pasta maker back or not. I told her I had never used it, it would not fit my mixer. If that think was stained they sold it to me that way. I bought it as re-owned and that was the way they were getting it back.
She was very rude and said she was shipping it back to me. If they try to make me pay for the shipping, i will contest them taking any money from my account.


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