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total cleanse nubi / cannot call to cancel.response

1 Boca Raton, FL, United States Review updated:
Contact information:
Phone: 1-866320-0038

I was sent a trial two week supply and it was written on the instructions rec'd that if you did not want to receive it monthly you would have to call to cancell within two weeks following shipment...I have called numerous times and no answer...they already have charged my account for one and I had to call my card service to remove pending order for another...I am going to have to change my account.

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Comments

  • An
      31st of Oct, 2008
    0 Votes

    Hey I wanted to let you know that I was able to cancel mine. You just have to keep dialing the 1-866-320-0038. If it hangs up then just dial right back. I finally got it and then had to hold for like 12 minutes. And they cancelled it. Good luck to you! It says they are open Monday thru Friday 9-6 eastern stand time.

  • Tz
      13th of Nov, 2008
    0 Votes

    I think they're overwhelmed with calls and don't have enough lines or personnel. I set my phone on redial and called and called until I got through and I too then had to wait for about 15 minutes on hold before I actually spoke to someone.

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