The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Total Cleanse Advance Internal Cleansing Formula / Unauthorized charge of $89.00 from my account prouduct was returned unsealed and not opened.

1 127 N W 13 Street Suite 4Boca Raton, FL, United States Review updated:
Contact information:
Phone: 1-866-320-0038

I didnot request the second product . Never used the first sample @ 5.95 for 60 capsules. I certainly didnot order nor authorize funds to pay for Total Cleanse. If I could afford my diabetic medicine that is where my funds will be. This company does not answer the phone, it makes a weird sound. I do need my money.

Sort by: UpDate | Rating


  • Ad
      4th of Dec, 2008
    0 Votes

    Buying samples/free trials off the internet or television is the worst thing you could ever do. Companies like Wu-Yi Tea, Fit Factory, Acai Berry, Natural Cures, Online Health, etc, etc will all give you the same story "free-trial with a 14-day cancellation period" Problem is, most of the time you won't receive your "free" trial until AFTER the 14-day period has expired, which means you're automatically renewed for their monthly fee. Also these companies will sign you up for 1, 2 sometimes 3 more sites/products without telling you. Unfortunately, this information IS available on the merchant's website, usually buried in the fine print somewhere. Because of this, it is 100% legal for them to charge your account every single month under a variety of different merchant names. Charges that come associated with free trials are, web access, membership fees (usually with Wu-Yi Tea) and a variety of others. If you've paid for this with your credit card, you can dispute the transactions with your bank. The only thing is, you HAVE TO CANCEL with ALL the companies in order to be successful with your dispute. If you don't have phone numbers for the companies, your bank should be able to provide you with some. Otherwise, send emails, find a mailing address and send a registered letter, anything and everything you can think of. And keep copies of everything you do/send. Also, if these companies are still sending you any merchandise (the original company you ordered the sample from), you HAVE to send it back through registered mail so you can have a tracking number and postal receipt - otherwise, the company will simply claim they never received it, and you won't have any proof that it was sent. The worst part of these scams is what they're doing is completely legal (charging without your knowledge, charging under different company names, adding on additional services, etc, etc) so protect yourself. Bottom line: don't EVER order a "free" sample unless you're willing to put a lot of effort into canceling it. If something actually works, it'll be available in stores soon enough.

Post your comment