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[Resolved] Toshiba Corporation / toshiba e-studio256

1 Saudi Arabia


I contact your agent in saudi arabia regarding error in my machine.
The machine was printing and copying very well except for the scanning.
They came and took the machine to their work shop. Later they contact me to change electronic board which I said no need since the scanning function not necessary for me (I need it with the same condition). They refuse to give the machine back with the same status. And insisting to change the board which is almost more than the half price of a new machine.

  • Resolution statement

    they return the Machin back to me as its before they damage it

  • Updated by Mahmoud A. Mahmoud, May 22, 2018

    the agent in Saudi Arabia
    ABM (Olayan)

May 22, 2018

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