Toronto Public Library reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Toronto Public Library
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Dark box pardon appeal process of TPLa team, do some interviews
Sarah Bradley of Toronto Public Library told me she would probably need about week to assemble a team, do some interviews, etc regarding my appeal for an allegation & immediate retaliation & sanction handed to me by Yorkwoods Service Manager Young Lak Jin against me based only on lies with no evidence or any witness. Sarah Bradley also told me Stephen Arnoz...
Read full review of Toronto Public LibraryBullish & incompetent yorkwoods service manager
Yorkwoods Service Manager Young Lak Jin has been lying to me other than being consistently incompetent handling issues I brought to his attention for a decade. One morning, as I was doing my work quietly at Yorkwoods Library, Young Lak Jine just showed up where I was, walking towards me & acting in such a bullish manner, totally disrespectful of my privacy...
Read full review of Toronto Public LibraryDiscriminating & incompetent library personnel
I am sharing my strong & ongoing negative feeling & experience at the Yorkwoods library that I find highly discriminating relating to continued & inappropriate use of power by at least one Yorkwoods staff I have noticed I have been the first & ONLY one got booked off in the 4 pc station area for 2-3 months. I started to see that it was almost always by...
Read full review of Toronto Public LibraryTPL top management incompetence & bearaurancy
My Dec 8/23 initial email with a simple & straight-forward access of information request to TPL that received NO RESPONSE until Dec 18 ONLY AFTER my second email dated Dec 16 asking for a response ''Director Mitchell, Please provide full process & details of your Freedom of Information policy I thank you in advance'' I was receiving ambiguous ...
Read full review of Toronto Public LibraryToronto public library dictatorship and bureaucracy
I have been experiencing dictatorship style like Toronto Public Library top management in threatening me to shut up with my voicing out & sharing of my ''unwelcoming'' experiences & criticisms about them or else. They had disallowed me in my attempts to communicate with their Board of Directors & I feel their increasing oppressive tactics & attitudes to...
Read full review of Toronto Public LibraryNo transparency in dealing with current cyber attack
Was there a proper tender process for Toronto Public Library's " third-party security experts" re cyber incident? Who decided to hire these "experts" who may be another form of big waste of taxpayers' money on their whatever extensive & expensive security upgrades, consultations, & so on. How come one of the largest PUBLIC LIBRARY systems seems to keep...
Read full review of Toronto Public Libraryincompetence and technical problems
Toronto Public Library - a name of strange and backward places. I went to Agincourt Library, typed and tried to print. A pop-up windows asking for library card number and pin, I entered a few times, did not work, so frustrating. Went to the front desk for help, and the front desk said 'We know the problem and it's already escalated." I went back to the same library an hour later. Same problem, couldn't print.
Went back there a week later. Same problem. Talked to the librarian, still the same problem, escalated to the management, same problem. These nefarious idiots don't care, don't know any courtesy to flip a reply to the complaint. It's a very disappointing mix of some communities in the name of diversity. Worthless.
Library's PCs are old and dirty, Wi-Fi is a charity from Bell. This is the picture of the libraries of the richest city of one of the richest countries in this fake world.
It clearly says the gross incompetency of the shameless management, and City Mayor Stupid John Tory, and the hypocrite city councilors.
And which idiot says DEPLETING Toronto is the best city on this earth? Go to Toronto Public Libraries.
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I just discovered this review & I cannot agree more with what's being said here
Toronto Public Libraries who I believe fail to provide a normal, safe & quiet for most part of the 15 years.
I feel that TPL management has targeted me as a trouble maker who keep complaining about excessive ongoing loud noises, disruptive/aggressive behaviors, verbal & physical violence against me, incompetency of TPL management & staff to take initiatives handling continued loud noises, TPL supporting of a rule defying youth culture & frontline senior manager & branch head abusing their authority, making bad & biased judgement & sanctioning against patrons not to their liking based on one-sided lies with no witness or evidence, TPL muting my complaints on facebook, TPL City Librarian disallowed my attempts to contact the TPL Board of Directors, & much much more as I have experienced while dealing with the TPL &bureaucracy since 2009.
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And of course, none of the city politician or civic bureaucracy would help as they all belong to the same larger incompetent, rigid, indifferent & totally insensitive infrastructure whose members care only about their job security & payrolls & they need to protect one another & pretty much nothing else.