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Toro Import Dist / Landline and internet down for 2 weeks

1 johannesburg, South Africa

My landline and ADSL has been down since 16 April, fault report no 10CRK160417, ESCALATION NO 976875, I am getting no joy as to when the fault will be fixed, all I get are apologies it is a cable problem and will be resolved.

The residential line is also down fault 12CRZ160417.

They outsourced technicial came on Easter sunday to check the fault and reported the fault was at the exchange but the exchange does not seem to be doing anything about this.

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