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topproducer.com / unethical sales practices

4708 Caldwell Road East,Edgewood WA 983729221, WA, United States Review updated:
3.75
Contact information:
Phone: 866-230-4789

The company bills for services that customers do not agree to purchase. Beware giving them your credit card number. Do not co it.
Ag
0

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Ha
  2nd of Sep, 2009
Agree Disagree +1 Votes
They will make sure they put you on a 1 year plan. I had 2 assistants and myself my business has gone down and I still have to pay for 3 users for the next 5 months even though I don't need the system. They offer me to pay 3 months in advance to cancel I told them I did not have the money for 3 months in advanced but they pretty much said sorry if you don't pay you go to collections.
Just be very sure that you will use the system for the whole year or you will have to pay.
St
  25th of Feb, 2010
Agree Disagree +1 Votes
Worst company ever!!! How do they lock you in to something that is a matter of flipping a swith on and off.

I used this service
St
  25th of Feb, 2010
Agree Disagree +1 Votes
for 33 days and the wouldn't do anything for me!
Ti
  4th of May, 2010
Agree Disagree 0 Votes
I called in to try to cancel my subscription because times are hard and I'm cutting expenses everywhere I can. They insist that the 1-year contract was in the "Terms and Conditions" (a 30-page Word doc that was emailed to me today), and was a big, bold pop-up the first time I signed on. And that I should've read this POP-UP in its entirety before hitting the 'agree' button. On top of that, they also said it was MY responsibility as the customer to call in and ASK if I was under a contract. I never asked for a refund. Just a cancellation from the service, and they refuse. I'm only halfway through this "contract" and all I could do was replace my card and hope it's enough to keep them from getting their way. I NEVER agreed to give away $1200 for something like that. It's a mess. If times weren't so tough, I'd hire an attorney and put a stop to their fraudulant behavior.
Jw
  10th of May, 2011
Agree Disagree 0 Votes
Said that I agreed to one year contract via phone, which I did not. I asked to provide proof and they could not. Horrible service - all for $70 on their side. Be warry of Top Producer

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