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several pieces of jewelry
March 14, 2017
My name is lori a. Brown. I "won" 3 different rings all stating they were 925 sterling silver with natural gemstones.
Before they arrived, I ordered several more pieces from the seller.
Nadia leroy and nadine jardine are the same, maybe the whole site is all the same seller using different names...
I ordered rings, all 925 sterling silver with natural topazes and amethysts.
The rings I "won" are some crappy plating not sterling, copper is right underneath the surface. Not 1 natural gemstone.
The stuff I got from tophatter totally fake crap
I just received part of my paid order today from nadia leroy/nadine jardin totally fake crap
When I emailed them, I literally received a link to wikipedia which was a description of 925 sterling which doesnt even apply here.
I sent them pictures of the backs of the rings where we did the chemical tests, so now they are damaged and wont take them back...
My bad. I forgot we live in a world of alternate facts.
Check out this fact fact...
Tophatter is a scam...
also when you try to call and speak to a person at TOPHATTER the phone isn't disconnected, but it doesn't answer either.
you get a quick auto message and then a hang up...
i have also tried to call the specific sellers
NADIA LEROY / NADINE JARDIN. it rings and rings but no answer at all...
try to call other sellers from this website. it seems as though there are no people on the other end after they get your money.
no tracking # to send the items back to china
I have purchased 2 smart phone watches that I want to return. I received the email, with the address to send it back, but no tracking #. I need the tracking # to be able to send the items back by 3/7/2017. I do not have the box or tracking information in which the items came in,
order # [protected]
order # [protected]
If I do not receive tracking #'s for the items that I want to return, I will return all the items that I have recently bought, and cancel my membership from you guys. OR...are you implying that I have to pay for the postage plus tracking #?
Carmen Leonwong
sweeper order number [protected] clean sweeper robot
My name is Kathleen Ogden, I purchased on your auction the sweeper robot for more than $50. When I received it, it was not what I thought it would be. So I asked for a return. 2/24/2017. Cust support sent me an email to ship it back to China. The return address in China would cost me about $88 to ship back. I didn't open this from the mailing package. How can I get a refund?
kay lee ogden [protected]
198 east main street
georgetown, ma 01833 [protected]@kaysinterior.com
/
In 2017 I had purchased many products from TopHatter, most of them came in and they were really inferior. I tried contacting them in calling them in Ca., they told me to send it back to China. The cost to return $88. For $50 you get this little 6 inch round RobotSweeper. What a joke! Did they think that US persons are stupid? I really tried to resolve this issue, I finally called my credit card Co. and asked them not to pay them, because there where more products with with similar issues. TopHatter kept charging me back the money, finally, I called my credit Charge Co again, and they changed the date on my credit card so they could not keep charging me. In my opinion, this is not a trustworthy company to do business with. I was in business for 22 years, and when my customers had problems, I took care of them. This company knows they have crap product, and they just want to ignore you! I suggest that you do not purchase anything from them, because you'll be in for a ride, no matter how good the deal seems! Trust me from my multiple issues! Save yourself the; time, money and frustration! Buy from the USA, I learned my lesson. Just think, if no one buys from these companies, the USA would get stable, put more people to work, and get rid of these companies, like TopHatter!
Kay Lee O.
USA New England
I did too, and there is nothing I can see that activates it other than a red button on the side which ( would would be lit up when charged by an electrical outlet or batteries. When it arrived I saw neither. There is a bulb on the side that Please help.
#[protected] "mini 200 mi ultras cool mist humidifier diffuser air purifier nebulizger.
This item lasted for a period of two twenty minutes sessions. I am very upset about this! I want to return it, do you send me a return label paid for me to return. It does not work at all. I have bought several items from you of which I haven't had a problem. I hope that you stand behind what you promised when buying this item. "Very easy to return" I have called your phone number about 10 times and get a recording. Please refund my money for this item. I don't want it, it is no good, a bad product and certainly not worth what I paid for it. I paid $18 and $5 shipping, a total of $23.00. Please call me or email me @ sandra.[protected]@gmail.com ASAP ATTN: TOPHATTER
charges for professional services to my credit card - tophatt18636069
Your company has been charging my credit card for Professional Services that I have no idea of what it is. Since November 21, 2016 this company has charged my credit card with eight (8) different charges all on the same day. I have no knowledge of doing any business with this company. These charges are bogus. I am looking for them to credit back these charges to my account. My phone number is [protected]. The only contact with them is to leave a message.
Our acct was just hacked and I'm thinking it has something to do with Tophatter. Just today alone there's almost $1, 000 in transactions coming out of our checking acct. I bought 1 thing for $21. today.
I hope you went to your bank so that they can dispute the charges. That's horrible.
leopard print bangle
I purchased this item and received about the latter part of January, 2017 to the first part of February, 2017. Upon unpacking the bangle one of the clasps fell off in the package as I was removing it. The other clasp fell off as I was putting the bangle on. The bangle is inoperable because it has no clasps to keep it securely on my wrist.
This is unacceptable!
vacuum robot-order [protected]
I won a vacuum robot on Tophatter. Purchased on January 21, 2017 for 35.00 including shipping. I received the order on February 3rd 2017. Upon opening, I shook the box and heard parts shifting. I opened the box and the charging port was broken. I contested Tophatter customer service twice by email. I never received a answer. I visited my order section and the vacuum robot was set up for return. I contacted Tophatter again by email and wrote to them that since I received the product broken I should not have to pay postage back to China. They once again ignored my email. By the time I went to request another return they had marked the order not to be delt with because the request for a refund had expired. I only want a refund of this broken product.
Voting rights revoked
Good morning,
I joined up on the Tophatter site yesterday and after placing orders for two items, then found out they do not ship to Zimbabwe, then I won a bid on an order this morning for a bracelet, then was informed that the supplier cancelled the order, now my bidding rights are revoked ? I do not agree, please assist.
Now I'm told that my complaint is too short.
I joined up on the Tophatter site yesterday and after placing orders for two items, then found out how they do not ship to Zimbabwe, then I won a bid on an order this morning for a bracelet, then was informed that the supplier cancelled my order, now my bidding rights are revoked ?.? I do not agree, please assist.
order number [protected]
Order number [protected]. I was told this order would arrive between February 5 and February 7 I still have not received it and every time I try and check it the tracking it says it still not even with USPS. Could you please let me know what is going on with my order thank you. If it still has not been shipped I would like a refund please. Everything else I have ordered from you guys I have received so I would like to know what's going on with this otherwise I will not be ordering anything else. If you need to call me my phone number is [protected]
item not as shown on your site!
I won a bid for a bracelet. It looked very close to a "Pandora" bracelet. I bid on the item for that specific reason. The item I received doesn't even come close to what was advertised! I want to send the bracelet back, and I expect you will have the seller send the correct one to me. Please inform me of the procedures I need to take to make this happen. My order #[protected]. Thank you for your time and attention to this matter!
sketchers go walk activity tracker
This is a complete joke and scam! It cost $2 for item & $13 shipping. I paid more for them to ship it to me then the item price and had to pay shipping again to get a refund that they closed on me. I was granted a refund since the item didn't fit description, it's for an Apple phone & I have an Android phone. Item was in my mailbox on 1/27/17, I requested refund immediately & was granted it on 1/28/17. I was sent info to ship for refund by 2/4/17 from SWFL to Berlin, NJ. I shipped item on 1/30/17, receipt from post office states EXPECTED DELIVERY DATE 2/2/17. I noticed today that the refund was closed with the reason of not received on 2/4/17. I am vey disgusted & will aware my surrounding of this scam.
unauthorized credit card charges
I ordered 2 items on 01/24/17 one was a pain management machine $44.00 total with shipping and the other was a bag of seeds $2.00. The monies have been withdrawn from my account but i don't have a order number for them. They are not in my order folder. I have texted the support team at least 3 times with no reply. I called [protected] it said to go to [protected]@tophatter.com/support so I did. I still don't know what to do. My email is [protected]@yahoo.com phone number is [protected]. Thank You
no refund issued
This company is a joke! I requested a refund on 2 substandard items. I was granted permission to return but wasn't sent link for return shipping label so I paid the return postage and provided tracking number but got denied refund because I didn't use label the sent me!
They did not send link for return shipping label!
I hate tophatter and hope they get shut the funk down!
Totally ridiculous! I cannot believe that my refund is not going to be issues because of a stupid shipping label I paid out of pocket to return the item because sender did not send me a link for a shipping label so I paid for return shipping I also paid to have it brought to me and I also paid for the item and I have not got the item anymore nor am I getting a refund your company sucks ###
That's exactly what happened to me I requested a refund they told me your buyer will email you a return label I have yet to receive a return label it's been four days and they want me to return the item by February 4 I'll be damned I'm not paying for shipping and then on top of that they're not going to give me my money back so I'm reporting them to the Better Business Bureau
exactly what happened to me! This is a bogus company. Never do business with them. Even Pay Pal doesn't recognize this entity.
I accidentally closed my account and I can't get through to sign up again.
I have placed an order and I haven't received it yet. My order number is [protected]. I went to log on to check my account and it said my account was closed I tried to reopen the account and it will not let me I also have not received my package and ordered it on December 27th I either want my package or a refund I also would like to open my account please
charged $14 and item not received
I ordered a lamp on November 26 2016 . I still haven't received the item. Now the Tophatter company on Jan 16 Kathryn Burns, We have sent an email to confirm that you've received your item. Please respond through the confirmation email within 3 days of receiving it or the case will be closed automatically. Thank you!...
I did not get the email ...
I ave not received the item and not happy at all!
I want my money back right now as you took it right as i ordered it!
drone
I bought something from them and now they tell me it's canceled i can't reach anyone @ this # [protected] . My order # is [protected] i want what i ordered or my refund back in my back A/S/S/P. Not 7 to 10 days now. This place is a rip off. And they need to be contacted. My name is polly decesere 146 state street Apt #11 Brewer, Maine o4412. I feel there was no reason to cancel it it's a app u can download & bid on things i have also read other complaints about other people getting ripped off.
Same thing is happening to me
sizing
I am not happy, I sent for a pair of ankle boots in a size 6-39 .and they have sent me a size 38 so I can't where them, and today they sent me a pair of shoes and guess what they are a size 37.the shoes I don't like, and then I ordered something's and they don't arrive, I have spent a lot of money with you and got myself in trouble,
So I hope you can help.
June ward,
43 Rockmill end
Willingham
Cambridge
Cambridgeshire cb24 5 gy
smart watch
My name is Anna Hadley hags and David and I have purchased over 75 items from you and you cancelled one of mine and I don't know why my credit card number is a MasterCard and it is fine now I'm sorry [protected] other the smartphone watch and he said I cancelled it I never cancelled it I want that black watch you can email me at and I Hadley 665 at gmail.com my phone number is [protected] I'm really disappointed and pretty upset please call me thank you
They sell fake bitcoins for 1.00- 6.00 made of gold plated iron made in china, junk worth about 50 cents to a 1.00 they wont list the metal content, if they were real they would be gold plated brass worth around 1, 000 or more, or solid gold for much more. you can get these fakes on e-bay much cheaper than this rip off sight, I wonder how many people think there geting or going to get ritch off these fake bitcoins.
I like the look of the Smart Watch I purchased - but VERY LITTLE (NEXT TO NONE) information came with it.
If anyone can help with paring, memory card, even setting the correct time - PLEASE POST
order #: [protected] - remote control dancing robot with light music
I have not received my item. Either send my purchase or give me a full refund.
I had to close my account with Tophatter because someone got my debit card number and charged over $200.00. I closed my account with this company and now I can not log in at all. Tophatter will not let me sign up with a new account and when I try to sign up again with the old one it tell me to contact customer service, but first I need to sign in. What a crock of ####.
short sleeve shirt order #[protected] for $19.00
It was supposed to been mailed out and I still haven't received this item and would like the payment of $19.00 you charged me to be returned to my mastercard account as soon as possible. You can call me at [protected] during the day. Your telling me to write something I thinks it's pretty clear that I ordered a shirt (womens) and you charged me for it and it was never delivered to my address I supply. I have done other orders that did arrive. Llike a ring set for $54.00 - can I return this set for a full refunds as well. You should have the order # on that one. I'd be happy to send the silver set in to get my money. Sin you wanted it long. I also didn't receive an electric shaver order #18220320for $50.00 that there items I ordered probably 6-8 items and having nothinb but probably with three of them. two I haven't received and the ring I had two stones fall out on my first days of holidays. Once you confirm to give me my money back on the ring i will be more than happy to mail it to you for a full refunds. In the mean time please go into the two items I haven' even received the beggining of Nov. 8 2016 I ordered.
Please call me at work at [protected] to discuss in more details. Thank -Crystle Priestley, from Edmonton, Alberta, Canada, T6T 1N5
About Tophatter
One of the things that make Tophatter stand out is its vast selection of products. From jewelry to electronics, fashion, beauty, and home decor, there is something for everyone on the platform. Tophatter partners with top suppliers, brands, and manufacturers to provide its buyers with a broad and diverse range of products.
Another reason why Tophatter is a hit with buyers is its user-friendly interface that is easy to navigate. The website has a modern and sleek design that makes it easy to find what you are looking for. Tophatter also has an intuitive bidding system that allows buyers to place bids on products and score some excellent deals.
Tophatter's culture of transparency and customer support is also commendable. The auction platform is open and honest about the product's condition, quality, and shipping time, which is a plus for any buyer. Tophatter also has a responsive customer support team that is willing to help and answer any questions you may have.
Overall, Tophatter is a fantastic platform that offers buyers an enjoyable online shopping experience. With its vast selection of products, user-friendly interface, and exceptional customer support, it is no wonder Tophatter continues to thrive in the world of online shopping.
Tophatter Customer Reviews Overview
One of the main positives of Tophatter is the excitement that comes with live auctions. Users can bid against other buyers in real-time, adding an element of competition that is missing from other online marketplaces. Additionally, Tophatter offers a wide selection of products, with new auctions starting every few minutes.
Another benefit of Tophatter is the affordability of the products. Many items are sold at a discount compared to other retailers, making it a popular choice for bargain hunters. The website also makes the bidding process easy, with clear instructions and plenty of resources for first-time users.
While there are some occasional complaints about shipping times or customer service, overall, Tophatter receives positive reviews from both buyers and sellers. With its unique auction format, affordable pricing, and robust selection of products, Tophatter is a great option for anyone looking for a fun and rewarding online shopping experience.
Overview of Tophatter complaint handling
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Tophatter contacts
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Tophatter phone numbers+1 (888) 502-5501+1 (888) 502-5501Click up if you have successfully reached Tophatter by calling +1 (888) 502-5501 phone number 0 0 users reported that they have successfully reached Tophatter by calling +1 (888) 502-5501 phone number Click up if you have UNsuccessfully reached Tophatter by calling +1 (888) 502-5501 phone number 0 0 users reported that they have UNsuccessfully reached Tophatter by calling +1 (888) 502-5501 phone number
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