SUBMIT A COMPLAINT / Custom ordered handmade paintings

1 Review updated:

I ordered a painting on and finally received it, it’s cheap and looks good, but why do I still claim Toperfect guys and give bad reviews? They said that will finish a custom made painting in 4 weeks, but it’s delayed totally 5 days!! I asked for full refund, they explained something like holiday-delay and only refunded 10%, I’m very very unhappy!!! Toperfect guys said 4 weeks and 100% satisfaction guaranteed, you must do it! I’m unsatisfied now, you should make me happy!! You didn’t make me 100% satisfied, so you must give me 100% refund!!!

Mar 21, 2016
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  • Li
      Mar 22, 2016

    You're just kind of a butthead, aren't you...?

    0 Votes
  • El
      Mar 23, 2016

    Overbearing, really.

    0 Votes
  • Ro
      Mar 24, 2016

    I bought an original cowboy oil painting on The painting arrived and the artwork is great. The frame is damaged a little at the back. It was obvious that wood crate was damaged during shipment, but my 83 year old father signed it. I claimed to and provided photos upon their request. Then DHL contacted me and verified this, the express said that it will take 15-30 days to finish the claim procedures. But in a week, we got the refund of framing cost 100% from In fact, the frame was damaged only a little and we can still use it. But the guys gave us full refund. This my reviews of I want to thank for their good customer service, and the artist really did good job for my cowboy painting.

    0 Votes
  • Da
      Apr 15, 2016

    I don't think George nice people. I was a customer of, from my experience, their artists are very professional. I inquired a few vendors before made order of canvas collage, is the only one who really knows art. And when I receive my oil painting, it's done fantastic, so I think they're good guys.

    0 Votes

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