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Tmnet streamyx / No internet connection

1 Johor bahru, Malaysia

My internet service provider is Tmnet Streamyx and it's the worst internet service provider that I ever had. It's the most lousiest company which doesn't take any action at all. My internet service was unavailable since 22nd April 2015 and today the date is already 16th May 2015 and there's no action has taken place. Whenever I called to the hotline customer care all they said is that the cable connection underground is broken and waiting for the technicians to fix but unsure when it can be done. For god sake it's already 25 days I'm having this issue and I keep waiting and waiting. Also I have done my full payment as well.
This is totally ridiculous! The promoter forces me to sign up and explained that as this is fiber cables and won't have any interruption during raining day as well but I'm facing this issue for almost a month!
I'm just waiting for the correct day to terminate the service and get rebate.
Worst service ever in Malaysia.

Su
May 16, 2015

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