SUBMIT A COMPLAINT

Tmart.com / violin

Contact information:

I ordered a violin on Thursday, August 16th and it arrived on Tuesday, August 21st with the strings cut and the headrest broken, and overall just poor condition I am very disappointed because I have been waiting a long time for a violin and your website claims to be the best. the costs it will take to repair the violin will amount to more than its cost. i would like a refund so i can buy this item on a better website or a new violin in good condition. thank you

Tmart.com
Tmart.com
Tmart.com
Tmart.com

  • Tmart.com Customer Care's Response, Aug 23, 2018

    Hi joymoshe,may i know your order number please ? Or please send email to [protected]@tmart.com directly, we will definitely solve for you and give you an satisfying solution. We are so sorry for such inconveniences caused to you .

Jo
Aug 21, 2018

Post your comment